New Laptop Cannot Open Roblox

I just purchased a brand new Asus Zephyrus G16 laptop today, and everything is fine including studio, however the Roblox player simply refuses to launch, it does a spinning circle on my cursor when I launch, and I see some movement in Task Manager but it does not actually launch Roblox. I tried a few common things e.g Re-installing, deleting the appdata etc etc but no luck at all. I heard some common queries such as some pre-installed apps causing Roblox not to launch such as CPU/temperature checkers but I believe I closed them and the issue persists, not sure if this is an issue with this specific model but yeah

Expected behavior

Roblox player should open as normal.

arm cpu or x86?
roblox studio is not for arm i think

Thanks for the report! We’ll follow up when we have an update for you.

1 Like

he said roblox studio is working fine but roblox player cant launch

1 Like