I just uploaded my weekly UGC and none of them have been added to my inventory. They are all non-limited. Previously items uploaded would be added to my inventory, but none of mine were today. Here is the list of items:
Here’s a link to my inventory so you can verify I don’t own them:
Update: after about an hour it seems as though I was given these items, so I now have them in my inventory. Strange that it didn’t begin this way.
Hi - We suspect that there has been an increased latency in granting a copy of an uploaded asset to a creator. We are looking into this - however all signs point to the pipeline having recovered fully.
Please let us know if unresolved. Please use this report: UGC accessories and Clothing items appearing in the creator/uploader's inventory very delayed to track progress.
Thank you for your report. We found an issue with the process that assigns assets to their creator’s inventory that was causing them to back-up, adding a long delay before they were processed. We have resolved the issue, and all backed-up items should now be processed.
We appreciate your report and we are taking steps to ensure this doesn’t happen again.
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