So I noticed that my as revenue plummeted on 30th Dec and have earned nothing since then, have Roblox disabled ads altogether? It would have been nice to have been forewarned of this if it was intentional as 80% of my earnings are from this feature.
Any information would be appreciated
[quote] So I noticed that my as revenue plummeted on 30th Dec and have earned nothing since then, have Roblox disabled ads altogether? It would have been nice to have been forewarned of this if it was intentional as 80% of my earnings are from this feature.
Any information would be appreciated [/quote]
To clarify, you’re talking about ads from the AdService, correct?
Yes, they disabled iOS ads unintentionally on 6th Nov with a client update and haven’t fixed it since. The bigger issue is android ads were working but now I earn nothing from them
iOS Ad Impressions - Robux Added
ROBLOX wrote at 12/18/2014 5:24 PM
Hello,
We appreciate that you have added mobile ads to your game - as you may know they have not been functioning on iOS since our last mobile update. At this point we are paying you for the estimated mobile impressions that should have been generated via iOS had it been functioning for this period and have added [Hidden :P] Robux to your account. We appreciate you taking a chance on a new feature. We hope to add iOS ads back in the near future, but until then, we will not be able to pay any additional ROBUX for iOS ads as this feature will be disabled for the near future.
Thanks!
The ROBLOX Team
iOS Ad Impressions - Robux Added
ROBLOX wrote at 12/18/2014 5:24 PM
Hello,
We appreciate that you have added mobile ads to your game - as you may know they have not been functioning on iOS since our last mobile update. At this point we are paying you for the estimated mobile impressions that should have been generated via iOS had it been functioning for this period and have added [Hidden :P] Robux to your account. We appreciate you taking a chance on a new feature. We hope to add iOS ads back in the near future, but until then, we will not be able to pay any additional ROBUX for iOS ads as this feature will be disabled for the near future.
Thanks!
The ROBLOX Team
[/Code] [/quote]
Well that would explain why we’re not getting revenue for iOS impressions, but not Android. Unless we’re left to assume Android devices faced the same fate.
Well I can definitely confirm that no one is showing any ads on Android. Unfortunately, I don’t really know why that is. I’m looking into it now, should have an answer within 24 hours.
FWIW, iOS ads were intentionally turned off after they began unintentionally causing the app to crash. They will be turned on with the next iOS release.
Well, I now know you’re supposed to be getting ads. Unfortunately it seems like something got messed up on the side of our ad-provider - I’m waiting to hear back from them.
Ads have been restored for iOS and Android. We are currently not running an ad campaign so you won’t see as many ads. You should still see some, and our metrics are showing that ads are being played.