No option to enable notifications for the Roblox App in device settings

Bug Reports Mobile Bugs
#1

Device Info: iPad 10th generation
Date First Experienced: Unknown
Date Last Experienced: 8/30/2023 - 4:30PM NZST

Expected Behavior: There should be an option to enable push notifications for Roblox in the device settings.

Actual Behavior: When going to enable notifications for Roblox via the iPad settings, there won’t be a option to enable the notifications.

Reproduction Steps:
1. Go to notification settings in the Roblox app and enable notifications
2. Press open settings on the menu that pops up

Here is a couple of screenshots:

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#2

We’ve filed a ticket into our internal database for this issue, and will come back as soon as we have updates!

Thanks for flagging!

#3

Thank you! Have a awesome day!

#4

Hey there @Modern_Developer2201! I’m Chris and I’m a Product Manager here at Roblox. Quick question for you. Do you have the latest version of the Roblox iOS app? If not, would you mind updating to the latest version and trying again? Our team was unable to reproduce this bug with the latest build.

Thanks!

#5

Yes, I’ve got the latest update. I’ve also tested to see if I can notifications again, just now and it’s still not there.

Are you testing this on iPad 10th generation iOS 16?

#6

Hey @christ0pherus! Any update on if your team were able to reproduce the bug?

#7

The OP told us privately that reinstalling the Roblox App fixed the issue!

Closing this thread!

#8