No response on my DEVEX/TIPALTI Ticket

Hello there, on 17th sept. i’ve sent roblox a ticket about my tipalti account being blocked, and haven’t gotten any response yet. It said that they should have responded in 7-10 days, but it’s been over 20 days, and i need to devex ASAP, tipalti told me that my account being blocked is a confirmation problem and that roblox hasn’t confirmed a change on my account. It shouldn’t take this long, especially devex where peoples main source of income is roblox dev. I can confirm all the documents etc.

Expected behavior

I want to get the problem sorted out, and my account unblocked.

3 Likes

Hi @l0lcix

Could you please provide the ticket ID?

Thank you!

1 Like