Not all advertisements will load on site

wallofgarlic · April 18, 2021, 5:19pm

Impact: Low
Frequency: Constantly
Date First Experienced: 2 - 3 Days ago.
Date Last Experienced: Just now

Reproduction Steps:
Browser: Google
Platform Type: PC
Device Type: Computer

Expected Behavior:

I expect all advertisements on the site to load properly. Instead it’s displaying a sad Paper Error face with the message
www.roblox.com redirected you too many times.

The top advertisement Isn’t loading but the skyscraper does.

Same issue happened on the develop page.

Additional Notes
This appears to be happening strictly on the top advertisements only.

Actual Behavior:

It doesn’t load any advertisements on the top advertisement. This has been a reoccurring issue throughout the past few days. This can’t be an ad blocker issue as I have it disabled for Roblox plus other ads wouldn’t load if it was turned on.

Am I alone?

I’m not sure if this is something I’ve been experiencing alone or if others have as well. If this is a issue everyone else is experiencing can someone move this to #bug-reports:website-bugs

LitTurtleMan · April 18, 2021, 5:19pm

Try clearing your cookies I guess??

wallofgarlic · April 18, 2021, 5:21pm

I just cleared all my cookies not too long ago, Issue is still reoccurring.

Ggblocks20 · April 18, 2021, 5:22pm

Just as a BTW message DevRelations and they might make a bug report post for you. This seems to be on roblox’s side as I’ve seen other users say this has happened to them.

probablycxllum · April 18, 2021, 5:23pm

I am also having this, its been here for a few days now.

LucasMZ_RBX · April 18, 2021, 5:25pm

Move this to #bulletin-board and send a message for @Bug-Support to review it, you’re more likely to get a response.

gigagiele · April 20, 2021, 4:58pm

Thanks for the report! We’ve filed a ticket to our internal database and we’ll follow up when we have an update for you.

leftyjrcgametesting · April 20, 2021, 6:39pm

Why move it? This is the correct category.

Thanks 2 you 2!
I’ll frequently press on adds to see what’s it’s for, but I can’t now. Hope this gets fixed soon!

@gigagiele also, welcome to developer regulations, along with the forums!

wallofgarlic · April 20, 2021, 7:01pm

When It was initially posted I had it in #development-discussion then I moved it into #bulletin-board
I messaged Bug-Support as told and they moved it into #bug-reports:website-bugs.

DismissedBee7 · April 24, 2021, 1:41am

I had this problem minus the text. I always thought it was my internet ( because sometimes its a bit crazy sometimes ) but maybe its not? If its not my internet then i guess i would be able to confirm that it can happen on the side advertisements.

wallofgarlic · April 27, 2021, 6:48pm

It appears the issue has been resolved, they are now loading for me at least.

Bummer, the first one I see is a fake flamingo.

NotAid_n · April 27, 2021, 6:48pm

I am having that happen to EVERYTHING. I can’t see ANY ads, they just wont load.

system · October 25, 2022, 10:18pm

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