Not authorized to join this private server | While allow joining and allow friends is on.

Bug Reports Roblox Application and Website Bugs
,
1

My friends and I tried playing some games, but when I joined, they told me they couldn’t join because of an error message “not authorized to join this private server” (something like that)

Sometimes it lets them on, sometimes it doesn’t, we have tested it on multiple games and it still happens.
(And yes, I did have allow join on and allow friends on — and the game supports private servers)

(Btw sorry if some parts don’t make sense, its like 6 am and I still havent slept)

Expected behavior

They should we able to join the private server with no troubles.

2

If you directly join friends through the home screen, it will work no problem.

If you try to join through the “Join Friends” page on the game however, it gives you a Not authorized to join experience error, code 524. This behavior also happens when you try to join a private server by clicking “Join” on the private server.

also, please provide images/videos