Ive seen a bunch of posts regarding my topic and have tried their solutions but they dont work.
I have 2 games which are eligible for crowns. One was eligible for 3 crowns (2 now since the game has started to decline a bit) and the other is eligible for one crown. Its been 4 months since I have contacted devawards@roblox.com. i have recieved no response. I decided to contact roblox support, mentioning that devawards didnt respond. They replied saying to contact them again and said that eligibility is checked every 3 months (i have been eligible for 4 months).
I have a friend who got their crown within 2 weeks of their game hitting 10k MAU, so they arent discontinued again. I sent another email to devawards a week ago but still have not recieved a response.
Am i missing something else? I already have one crown from a game i made 4 years ago which was entitely free models, so it cant be related to the quality of the game.