Introduction:
Coast Grill is a restaurant/cafe group that is owned by Vamonoz. We strive to create a memorable and enjoyable Burger Joint experience for all of our members and incoming guests. Our goal is to establish a safe environment for players to make friends and spread positivity through our community.
Note:
This forum was made so our group members can easily access links and information before asking a staff member for assistance. If you have any important queries regarding this forum, please direct yourself to a Staff Director+.
Group Games:
Coast Grill Cafe:OUTDATED - Play Coast Restaurant! - Roblox
Training Center: đź“‹ Training Center - Roblox
Guidelines:
Along with following the Coast rules and guidelines, ROBLOX Terms Of Service must be followed as well.
- Always respect all members of the group. Bullying other group members will not be tolerated.
- Do not discriminate against ANYONE for any reason such as race, gender, religion, sexuality, ethnicity, etc. Treat others how you expect to be treated.
- There are no refunds on all game pass and developer products purchased.
- Bypassing the chat filter to use foul language is strictly prohibited.
- No self-advertising or promoting on any of Coast Grill’s platforms.
- Discussion of morbid 18+ topics is strictly prohibited.
- Do not disrespect any staff members in any way, shape, or form.
- There will be zero tolerance for exploiting on any open server.
- Bypassing any of these rules will not be tolerated.
Low Ranks are expected to issue one warning to anyone who is breaking these guidelines before reporting the situation to a Staff Assistant+.
Trainings
General Information & Tips
In order to receive a promotion as a low rank (Trainee - Senior/Waitress), it is mandatory to attend and pass a training session. Coast Grill training sessions are hosted on a daily basis. Please refer to the following times listed below.
- Please arrive at the training center 5-15 minutes before the training time. The training servers will get locked at the exact time the training is scheduled to start.
- Please plan on staying the entire session as you are only given a limited amount of time to go AFK during the session. If you are AFK for too long, you will get removed from the server, and you will not be able to get promoted for that session.
- The training session consists of 3 stages for trainee. These stages are known as Ordering System, Food Rush, and Trolling Simulation.
- The training session consists of 3 stages for Juniors/Waiters. These stages are known as Food Rush, Knowledge Test, and Exploiting Simulation.
- The training session consists of 3 stages for Seniors. These stages are known as Food Rush, Knowledge Test, and the Kitchen Leader Course.
- Trainees are expected to acquire a total of 4/7 points to pass, Waiter/Waitress need a total of 5/7 points to pass, and Junior Waiter/Waitress need a total of 6/7 points to pass. Lastly, Senior Waiter/Waitress need a total of 7/7 points to pass.
- You are required to use grammar throughout the entirety of the session, receiving III grammar strikes will result in failure.
- If you pass the session, do NOT leave the training center until you are dismissed by your trainer. If you leave before getting dismissed and you weren’t ranked yet, you will not be able to receive a promotion.
- If you happen to fail a training session, do not give up! There will be many other opportunities to pass!
Training Times
Monday - Friday
12 PM EST - 5 PM BST - 11 AM CST - 9 AM PST
5 PM EST - 10 PM BST - 4 PM CST - 2 PM PST
8 PM EST - 1 AM BST - 7 PM CST - 5 PM PST
Saturday - Sunday
12 AM EST - 5 AM BST - 11 PM CST - 9 PM PST
12 PM EST - 5 PM BST - 11 AM CST - 9 AM PST
4 PM EST - 9 PM BST - 3 PM CST - 1 PM PST
8 PM EST - 1 AM BST - 7 PM CST - 5 PM PST
LR Promotion Guide
Coast Customer → Trainee:
In order to be promoted from Coast Customer to Trainee, you must take the quiz at the quiz station in the Coast Grill Cafe. If you pass the quiz, you will be ranked to Trainee. If you fail the quiz, you WILL be able to apply again.
Trainee → Junior:
In order to be promoted from Trainee to Junior Waiter/Waitress, you must attend and pass a training session. The training times can be found in the Training Center description. You will need to earn a total of 4/7 points and successfully learn and pass the training in order to start serving customers at the grill.
Junior → Waiter/Waitress:
In order to get promoted from Junior Waiter/Waitress to Waiter/Waitress, you will need to attend a training session and earn a total of 5/7 points to pass the training session.
Waiter → Senior Waiter/Waitress:
In order to get promoted from Waiter/Waitress to Senior Waiter/Waitress, you will need to attend a training session and earn a total of 6/7 points to pass the training session.
Senior → Kitchen Leader
In order to get promoted from Senior Waiter/Waitress to Kitchen Leader, you will need to attend a training session and earn a total of 7/7 points to pass the training session.
Kitchen Leader Expectations
What’s expected from a KL: As a Kitchen Leader, you should continue working behind the counters and helping out at the grill. The four main characteristics we look for are maturity, leadership, respect, and professionalism. One major part of a KL is activity at the grill; this doesn’t mean that you have to be at the grill for 15 hours a day. As long as you are constantly active at the grill for a decent amount of time and have obtained a total of 500 minutes, you should be eligible to apply for Management Intern. You will also be expected to serve customers at the grill like any other LR. One of the other privileges Kitchen Leaders get is Spectating at training sessions. We allow up to 5 Kitchen Leaders to spectate each training session, so you get a better understanding of how training works from a trainer’s perspective if you plan on applying to the Coast Grill Management Team. While spectating, you should always remain professional and do as the MR asks you. Disruptive behavior will not be tolerated and can result in termination. The management team will be watching Kitchen Leader’s performances that have applied to the management team. If you display a negative attitude, try to bypass the management application requirements, and have a bad history within Coast Grill, we will not accept you into our management team no matter how good your application is.
What’s not expected from a KL: One of the main things you should NOT do as a KL is seeking attention, hinting for a promotion, or trying to act superior to others. Instead, you should work hard, be respectful, and follow the community rules. Engaging in a toxic environment or doing what you are not supposed to do will reduce your chances of becoming an MR at Coast Grill. Acting as an MR or “impersonating” an MR will decrease your chances of being accepted into the management team. (Example: using admin commands that you do not have access to, supervising at the grill when there are registers open) You should still continue to work behind the counters and help out other staff members. Trying to bypass any of these rules will result in termination.
Cooking Instructions
How to claim a register?
In order to claim a register, you must be near a register and hold “E” on your keyboard to claim a register. If you are on mobile, hold the little wooden button with your finger, and it will allow you to claim it. Once you claim a register, your username will pop up under the register. If your username isn’t there, it means you unclaimed the register. If you hold “E” to unclaim, it will unclaim the register. Do not unclaim the register during the order or it will automatically cancel the order.
How to place an order?
Once you’ve claimed a register, a GUI will pop up asking you if you want to start an order. If you will be placing an order, click “Start Order”. If not, click “Cancel”. When you click “Start Order” it will ask you for a username. Please place the customer’s username into the box, and then click the little arrow on the right to submit it. Then, it will ask you to select the dish the customer ordered. You will have to scroll and find the dish the customer asked for and click it, and you will then have officially placed in an order.
How to claim a station?
Once you’ve placed an order, you will have to proceed to the kitchen so you can create it. In order to start making the order, you must claim a station by holding “E” on the station. Do not immediately run to the kitchen and try to make the order. YOU MUST CLAIM A STATION in order to make a dish.
How to select an order?
After you’ve claimed a station, you will have to hold “E” on the station again, so you can select the dish the customer asked for. Once you’ve done that, a GUI will pop up, and you must scroll and find the dish the customer ordered and select it. Then, click “Submit,” and directions on how to make the dish will appear on the top of your screen. Please follow those directions while making a dish.
How to give an order?
Once you’ve successfully created a dish, you will have to return back to the register. At the register, you must hold “E” to place the item onto the counter at your register. This will then place it onto the counter and allow the customer to claim the order by holding “E” onto the register.
Affiliate Information
General Alliance Standards:
- Must have a minimum of 10,000 unbotted group members who are all significantly active in the community
- Staff members of the group must be able to retain a certain standard of professionalism
- Selling MRs+ ranks is prohibited unless permitted by an accredited Coast Communications Department member
- The group must have a communications server with a minimum of 500 members
- It is preferred that the group have 2 available representatives to join the Coast Discord
- The group must not have any faux assets such as copied assets from other groups, clothing, and botted members
- The group must be well organized and put together, more information listed in the expectations section
- Alliance Expectations:
- All of Coast’s events must be announced on your Communications Server if requested to do so
Any affiliate staff must maintain general professionalism standards while present on any of Coast’s platforms, including the Discord server, group wall, as well as any group games or social media.- Any large scandals and drama between members of the group is strictly prohibited. Any form of drama or scandals will result in an immediate warning and possible termination.
- We are looking for indicators well organized and put together groups e.g. formatted documents, thoroughly reviewed applications, mature staff etc.
- Application Rules: Use proper grammar and professionalism throughout the whole application We are interested in trying to visualize what your community is like, so be sure to include plenty of details describing it Make sure answers are concise and directly answer the question, so be sure to avoid any side tracking.
- Application Information: When filling out an application, it can either be done in two ways. The first option available is to copy and paste the questions on a Google document and answer the questions on there. The second option is to write your responses to the questions in a DM to a Relations Director, however keep in mind it may require multiple messages, as there is a 2000 character limit for discord messages.
- Application Questionnaire:
- What is the name of your group?
- What are the links to the ROBLOX group, Discord Server, and main game?
- How many ROBLOX group and Discord server members do you have?
- What are the usernames and Discord tags of your group representatives
- How would you describe your corporation as a whole?
- What makes your corporation stand out from other groups?
- How would you describe the overall activity of your corporation?
- If you could generalize your group’s reputation throughout the community, how would you describe it?
- How can our alliance benefit your group, as well as ours?
- What expectations do you have for our group if the alliance is formed?
- Will your group be able to fulfill all of the alliance expectations listed in the Alliance Information document?
- Have you read and thoroughly understand all of the rules, expectations, and standards of our alliances?
For those who applied and those who plan on applying in the future, we greatly anticipate our future partnership with our groups! We wish you the best of luck on your applications. If you have any further questions about the application process or need to submit an application, please DM hollie#1681 or any other relations department member on Discord for more details.
Ban/Termination Appeal
If you are a user who has been banned at Coast Grill or have gotten terminated from your rank and feel that you’ve been wrongfully banned or terminated, please fill out the termination or ban appeal survey at our management center. You will receive a reply within 7 days on our communication server or via Roblox messages from the user “CoastGrillManagement” if your appeal is approved. If you do not receive a reply, it means your appeal was denied.
Management Center - đź’Ľ Management Center - Roblox
Management Applications
In order to get promoted from Kitchen Leader to Management Intern, you must take the Management Application at our Management Center. You can only apply once a month and must meet all the requirements listed below. Towards the middle or end of the month, we will gather up all of the applicants and a select few will be brought into our management team. Results will be posted on our Discord server. Make sure to meet all the requirements that are listed below. If you fail to meet these requirements or try to bypass the requirements, your application will be denied and you could possibly be terminated from your rank.
Requirements
- You must have the Kitchen Leader rank to apply.
- You must be in the Coast Grill Discord server.
- Safe-chat must not be enabled on your account.
- You MUST be at least 13 years old in order to apply.
- Proper grammar must be utilized throughout the entirety of the application.
- Answers must contain 4+ full sentences for all 'Paragraph ’ questions.
- You must have a total of 500+ minutes at the Coast Grill Cafe.
Going AFK while you are expected to serve customers at the grill to try and obtain 500+ minutes will decrease the chances of getting your application accepted and could result in termination.
If the aforementioned requirements are not met, you will not be eligible to apply, and your application will be automatically declined.
The application is located in our management center. When applying, please click the Management Intern application. Remember, you can only apply once a month and must meet all the requirements listed above.
Management Center - đź’Ľ Management Center - Roblox
Management Duties As a member of the management team at Coast Grill, you will have duties & requirements that you must complete each week. To meet these requirements, you will have to supervise at the grill, attend training sessions, and communicate with others in our communication servers. In order to do this, you must be professional, respectful, active, utilize grammar, have good communication skills, and dedicate yourself to Coast Grill. Further information about the management team’s requirements & guidelines will be given to you when you are apart of the management team.
Certification Trial Please note that you will go through a Certification Trial upon passing and being accepted into the management team. We ask that you do not ask to be promoted continuously if you pass. You will be given the Management Intern rank in the Discord and the group until you complete the certification process. Once accepted, you must continue to be professional and utilize grammar at all times within the Coast Grill games and public community. Further procedures and information about the process will be discussed in the future. We’re counting on you to set a good example for Coast and fulfill the duties that are asked of you.
Frequently Asked Questions
How do I become a Trainee here at Coast Grill?
To become a trainee here, you must complete and pass the quiz in our quiz station at the Coast Grill Cafe.
I am a trainee, why can’t I enter the kitchen at the grill?
You must complete and pass a scheduled training session in order to begin working behind counters. Only the ranks Junior waiter/waitresses+ are allowed to enter the kitchen at the grill.
How do I become a Management Intern?
You can apply for Management Intern at our Management Center. However, you must be a Kitchen Leader to take the application. Please read the “Management Application” section on this handbook to get a better understanding of the requirements.
Do you guys hire staff members that have safe chat?
Yes! We do hire staff members with safe chat however, to be apart of the management team you are not allowed to have safe chat.
How do I rank up from trainee?
To rank up from trainee, you must attend a scheduled training session time. For more information on training sessions, check the “Training” section on this handbook.
I was banned from the grill, how can I get unbanned?
If you were server banned, you will be unbanned as soon as the server restarts. If you were permanently banned, you will have to appeal the ban. Please read “Ban Appeal” section on this handbook for more information.
Is there a way I can apply for an HR rank in Coast?
There is no other way to apply for an HR rank at Coast other than applying as a Trainee and working up the ranks. Qualifications for HR roles are determined by a player’s time and dedication to Coast.
Is Coast Grill currently hiring developers?
Currently, Coast Grill is not hiring developers.
How do I mop floors?
You can grab a mop in our kitchen by approaching a mop and holding the “E” to grab it. You may then make your way to a spill that is on the ground. From there, it will allow you to mop the floor by rotating your mouse from left to right.
How do I restock?
Make your way down to the dock outside of the kitchen. Once you are there, find the boat and go on the boat by holding “E” on it, it will then allow you to ride the boat. After, it will take you to the restock area. At the restock area, you MUST grab 3 crates and place them all down onto the boat. You can grab a crate by holding “E” on the fridge, toppings, and condiments. You can then walk to the boat and place it down by holding “E” on the boat. After you’ve filled the boat up with 3 crates, you may sit down on the boat by holding “E” to sit. It will then take you back to the doc and automatically restock the items.