"Offsale" Display Issue in Roblox Universal App Marketplace

Bug Reports Mobile Bugs
#1

Reproduction Steps

  1. Open the Roblox Universal App on your phone/computer.
  2. Navigate to the “Marketplace” section.
  3. Choose any category (in the video below, I used the “Character” category).
  4. Observe that some accessories that are meant to be free are labeled as “Offsale”.

Expected Behavior

Upon entering the “Character” section of the Marketplace in the Roblox Universal App, accessories that are designated as free should be correctly labeled as “Free” from the start.

Actual Behavior

The accessories in the “Character” section of the Marketplace are initially labeled as “Offsale” even though they are supposed to be free. The label changes to “Free” when the accessory is clicked on.

Issue Area: Mobile App
Issue Type: Display
Impact: Low
Frequency: Consistent

Aditional Information

Device: iPhone XR
Roblox App Version: 2.589.593 (1c3a9f)

6 Likes
#2

The bug it is still occurring with a few accessories created by Roblox.

1 Like
#3

I tried checking on the Windows Store, Xbox, Android and iOS version of Roblox to see if this was everywhere and it seems like I can also reproduce it but on iOS only (Tested on iPhone 14 Pro). All other versions seem to be unaffected.

1 Like
#4

Thanks for the report! I filed a ticket in our internal database.

1 Like
#5

Issue has been fixed within the new version of the app.

#6

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