Old or Deleted Users Incorrectly Displayed as Recently Joined in Roblox Communities

Issue Description

The Roblox Community “Roblox em Português” (ID: 4806497) appears to be experiencing an issue related to the join indication system.

Currently, several old users—including inactive accounts and even deleted accounts—are being shown in the Members section as if they joined recently, which is misleading. These accounts include:

This behavior suggests a backend issue where the system is incorrectly surfacing legacy or inactive users with a recent join indication.

Reproduction Steps

  1. Visit the Roblox Community page for Roblox em Português:
    Roblox em Português - Roblox
  2. Look through the Members section.
  3. Notice that some of the listed users appear with recent join indicators, despite:
    3.1. Being inactive for long periods
    3.2. Having left the company
    3.3. Or having their accounts deleted

Expected Behavior

The join indication should accurately reflect when a user joined the community; Inactive or deleted users should not be displayed as recently joined, and community member listings should rely on correct backend timestamps or metadata for join dates.

Visual Aids:


8 Likes

Adding more information for this bug report:

This ongoing problem is also occurring in other Roblox communities. After reviewing my Roblox community, Steampunk Entertainment - Roblox, I realized that the order of those who have the Member role assigned is incorrect. It’s displaying those who have joined a long time ago as recent instead of showing actual users who joined recently.

Another example is the Roblox community “Русскоговорящие разработчики Roblox” (ID: 12735774), where it shows that I joined recently while in reality, I joined when it was made.

CC: @lm_gameon

3 Likes

Hello @JuanGamerPlayz_RBLX thank you for the feedback! We’re looking into the issue and will get back to you.

11 Likes

Yeah I also noticed that the oldest members in my group are now being displayed first in the members list on the group page.

I don’t know if this is intentional or not, but it does seem like its sort has been changed from newest to oldest to oldest to newest.

This also affects the member management page in group configuration on the Roblox site and I believe the creator dashboard as well.

8 Likes

+1

The endpoint used to hydrate these lists to no longer respect the sortOrder query parameter causing the oldest members to appear first.

https://groups.roblox.com/v1/groups/72321/roles/20197640/users?cursor=&limit=50&sortOrder=Asc
https://groups.roblox.com/v1/groups/72321/roles/20197640/users?cursor=&limit=50&sortOrder=Desc

I have high confidence that the order is rendering oldest->newest on this rank set, as we had all of the admin users kicked when the owner’s account was compromised several years back.


Shared with @sourcemapper via Discord;

The incident started sometime between July 28th 14:12:25GMT and July 28th 22:43:04GMT based on wayback machine data:
https://web.archive.org/web/20250728141225/https://www.roblox.com/communities/2919215/Sonar-Studios#!/about ← ascending order
Scriptbloxian Studios - Roblox ← reverse order

2 Likes

when do you think roblox will fix this?

2 Likes

I hope this isn’t an intentional change, groups have already been ruined enough by all the restrictions.

3 Likes

I don’t think its an intentional change as a staff member said they were investigating it. However, I’m surprised how long its taking to ‘fix’.

1 Like

Yup I noticed this too, I was looking on my group and all the people that recently joined were at the back and I was getting confused…


These people all joined like 2020-ish.

3 Likes

Bump, this recently happened to my group too and I was confused as to why the oldest members were being displayed first. Hoping for a fix soon.

3 Likes

still seeing this in my group, kinda weird seeing my super old alts pop up again

This seems to be fixed now, can anyone else confirm it on their end?

1 Like

Confirming this is fixed :+1:


1 Like