[Ongoing/critical]Random experience blackouts

Bug Reports Roblox Application and Website Bugs
,
1

So this issue is very simple join any experience on the roblox iPadOS client and play for about 30s-1m and a few random times (average every 3rd join for me) it’ll just freeze YET when clicking buttons on the screen u can hear the ui’s sound effects opening and closing but when trying to input player inputs it wont work all the while the entire application is frozen solid

First experienced on Friday may 3rd and has been going on since and as stated earlier happens on average every 3rd join to any random experience

Expected behavior

Seamless gameplay

A private message is associated with this bug report

2 Likes
2

Thanks for the report! I filed a ticket in our internal database and we’ll follow up when we have an update for you.

1 Like
3

@thirdtakeonit the issue is still continuously happening and is extremely critical.
Any updates?

4

Thank you for reporting this bug.
Could you please confirm that you’re still experiencing this and provide a repro file? This helps us significantly when debugging - Thank you.

5

Salutations!

We have not received an answer or the files to reproduce this issue consistently for a long time.

I’ll close this topic.
Please, if the issue persists, open a new topic with more information as stated on:

Thanks for your understanding!
Have A Nice Day!