I use Opera GX and am using a Asus ROG Zephyrus with Windows 11.
Today I got my premium, and got 200 robux less than what is mentioned on the premium page. I have not purchased anything, and none of my private servers have renewed. I originally had 62 robux before the premium payout.
Expected behavior
The expected behavior of this situation is for me to have gotten 2,200 robux instead of 2,000 robux.
can you share a screenshot of your transaction page under “Premium Stripend” this will show how much Robux was exactly payout from your monthly premium membership.
I already did (characterssssssssssssssssssss)
The screenshot you provided was an image of your purchases not “Premium Stipends”
Here is where you find it.
It’s below the image of the purchases. (edit: right above the robux image)
Ok my bad, it says you got the 2200 robux, I am wondering if you lost some robux in a Roblox trade if you do trading?
I haven’t traded anything recently.
Unfortunately I dont think any of us can fix this… you should probably try contacting roblox support.
Thank you for the report. We have assigned this to our team for further review. This is an acknowledgement message.
We’ve checked our records and see that there is no missing Robux. Perhaps there was a delay, but we have double checked and confirmed that the Robux amount has been correctly granted to the account. The account originally had 0 Robux before the premium payout (not 62 as mentioned in the report). There’s a 150 Robux debit for a private server renewal for this experience Bee Swarm Simulator - Roblox and a 12 Robux credit from holds release. The end balance of 2062 is correct. Please also review your Roblox account transaction history to view the updates. Closing this issue now, but please reach out to us for any further questions.
Ah, sorry for the trouble then. I did not notice I still had that server renewing, so thank you for clearing this up.
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