Opening a past version of a place via the Game Settings -> Place -> Version History UI in Studio fails on Creating Data Model stage

Bug Reports Studio Bugs
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#1

Description: While trying to obtain a past version of a place owned by another user to which I have team create access to provide reproduction files for an issue to Roblox staff, I have encountered an error message that appears to be due to a malformed request of some form (from what I can see) on 10 attempts in a row to open 10 separate versions of Studio.

System Information: See DxDiag in private message.

Studio Version: Version 0.639.0.6390692 (64bit)

Enabled Beta Features:

  • Areodynamics
  • Assistant Preview
  • Avatar Auto-Setup Beta
  • Dragger QoL Improvements
  • EditableImage and EditableMesh
  • Face Capture
  • Improved Mass Properties
  • Live Animation Editor
  • Material Generator
  • Multilayer Wrap Fix
  • New Audio API
  • New Studio Camera Controls
  • Scripts are Non-Strict by Default
  • Simulation Pause and Step
  • Texture Generator
  • UIDragDetectors
  • Video Uploads

Incident IDs:

  • 4545303591530638666
  • 3595943423190751552
  • 7754352578417246059
  • 2314382213009391867
  • 6621650811163771604
  • 1742204284236553869

Expected behavior

The place file should open as normal.

A private message is associated with this bug report

1 Like
#2

Thanks for the report! We’ll investigate and follow up with updates.

#3

Hello,

Sorry for the delay here. I’ve started digging in to this problem and I was not able to reproduce it myself on the latest production version of Studio. This may be happening because it has been fixed or something in my setup is not that same as yours such that I’m not seeing it happening.

We have made some place loading improvements over the past month which may have fixed this. Can you please confirm if you are still seeing this problem happening?

If it is still happening, can you share the following as well:

  • Do you have Team Create on or off for the place that is having the problem?
  • Is that place owned by your account directly, or owned by a group?

Thanks.

#4

I’ll get back to you with that information in about an hour when I get home - thank you for the follow-up.

#5

@SwirlTheNumbers As of the latest version of studio (Version 0.647.0.6470717 (64bit)), the issue is still occurring - showing as an HTTP 409 error:

image

The place has Team Create enabled, and is owned by another user’s account. I have edit access which was assigned by the place owner via permissions.

I’ll link the place on which this is occurring in the private message associated with this post.

2 Likes
#6

Thanks for the info. I’m still looking into this and so far I have not been able to reproduce it for my own games. Now I’m checking out some more details about the back end to see why you might getting that HTTP 409 instead of a real download. Hope to have an answer for you soon.

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#7

Also experiencing this issue on a game I’m programming owned under a group Cannot open older version of experience

1 Like
#8

I wanted to post an update here to let you know we haven’t fallen off on this, it is just not a simple fix so we’re looking at what we can do here.

The core of the problem is that for user-owned games only the owner has permission to download older versions and they do not have the ability to delegate that permission to anyone else. We think it would make sense for collaborators to be able to do this as well, which would make user-owned game match the behavior of group-owned games.

I’m still talking with people to see what the best approach to achieve this is, but the answer isn’t clear yet so I can’t promise a quick fix, but we continue to work on it. I’ll post another update here once I have any more news to share.

1 Like