Opening the Roblox menu while touching the screen messes the camera

Bug Reports Engine Bugs
#1

Reproduction Steps
Make sure you are in a game that uses Roblox’s default camera system.

  • Hold your screen with a finger
  • Open the Roblox menu with another finger
  • Release your fingers
  • Close the Roblox menu

Expected Behavior
The camera should behave like normal, and be able to move with one finger, and zoom/unzoom with two fingers pinch

Actual Behavior
Depending on what was done when opening the Roblox menu, the result could be different:

  • If you were holding your finger outside the thumbstick area, the camera will zoom/unzoom with just one finger, and you can’t rotate the camera anymore: Camera bug 1 - YouTube

  • If you were holding your finger inside the thumbstick area, the camera will move when you manipulate the thumbstick: Camera bug 2 - YouTube

There could be other ways to trigger this bug, as members of my community reported the issue a while ago. For example, in this clip, the player has their camera zoom out when they press a button while moving: https://twitter.com/piggy_kreek/status/1482760902915104772

Issue Area: Engine
Issue Type: Other
Impact: High
Frequency: Constantly

11 Likes
Camera bug on mobile
Clicking Core Gui button while sliding into and holding down any Gui elements on mobile device will result in locking player camera
#2

Roblox needs to see this. This is a game-breaking issue where the player has to rejoin to fix their camera.

Imagine the loss in a game without saving!
Also bump.

1 Like
#3

Sorry for the super late reply. We’ll take a look now.

2 Likes
#4

Hi there! Thanks for the report. I’ve taken a look and I don’t seem to be able to reproduce this issue. We’ve made some recent input changes that might have fixed this. Is this still an issue?

#5

It appears the problem has been solved.
Thanks.

1 Like