"Option to View Untranslated Message” turns itself off everytime the app is restarted

Bug Reports Engine Bugs
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1

Greetings,

The Chat Translation feature on Roblox experiences have an option to view untranslated chat messages, and the option can be controlled from the in-game menu. However, I’ve noticed that every time I enable this option, it keeps disabling itself the moment the app is restarted.

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Thanks.

8 Likes
2

This is just an acknowledgment announcement!

We’ve filed a ticket into our internal database for this issue, and will come back as soon as we have updates!

Thanks for flagging!

1 Like
3

The settings in the in-game main Roblox menu “Automatic Chat Translation” and “Option to View Untranslated Message” get turned off if you join a game that has TextChatService’s Auto Translation disabled, and the settings stay off even if you join a game where this feature is enabled.

Steps:

  1. Join a game with AutoTranslation enabled for the TextChat and turn on “Automatic Chat Translation” and “Option to View Untranslated Message” in the in-game settings.
  2. Join a game that does not have AutoTranslation enabled. These settings get forced off.
  3. Rejoin a game with AutoTranslation enabled. The settings are still off and you have to manually turn them on again every time.

(This has been tested on the desktop application launched from the browser website)

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Expected behavior

I expect the “Automatic Chat Translation” and “Option to View Untranslated Message” to stay on permanently when I turn them on.

A private message is associated with this bug report

8 Likes
4

Thanks, have been experiencing this for so long and had no clue what was causing it. Really love this feature so would be good to have it fixed

2 Likes
5

I think that once TextChatService is required on April 30, these two settings should be turned back on for everyone and they can choose to permanently turn it off if they prefer it. A lot of people don’t have auto translate on because it keeps turning itself off.

1 Like
6

Bumping this bug report to remind that the issue is still happening.

2 Likes
7

still having the issue. please fix this devs…
By the way, this bug has already been reported. "Automatic Chat Translation" and "Option to View Untranslated Message" setting keep defaulting to Off

1 Like
8

@ItzAidfoplays390 this thread is older than 1 year old. Is this issue still reproducible and relevnat or have this been inadvertently fixed.

9

It’s still reproducible and isn’t addressed, even worse yet, the option seems to switch back off when leaving experiences and joining them now, not only when the client app is completely closed and opened back.

10

I also keep having my desktop camera mode forced to “Follow”, alongside this.

11

This is such an easy issue to fix, its astonishing that it hasn’t been.