Option+Click selecting parts on macOS causes the Option key to get "stuck"

Bug Reports Studio Bugs
#1

Reproduction Steps

In any open place:

  1. Insert two or more parts
  2. Group them together into a model
  3. Hold Option and click to select a part inside the model
  4. Release Option key

System info:

Screen Shot 2022-09-26 at 4.44.42 PM
Screen Shot 2022-09-26 at 4.44.42 PM1188×684 380 KB

Expected Behavior

The Option key should be treated as unreleased after letting go of it.

Actual Behavior

Studio continues to treat the Option key as being held down.

Two issues arise:

  1. Can no longer select entire models, but only the parts inside of them.
  2. Can no longer click draggers to select, resize, or rotate parts.

Pressing Option again doesn’t fix the unreleased key.



Workaround

Unfocusing and then refocusing the Studio window fixes this, resetting the held down key.

Issue Area: Studio
Issue Type: Other
Impact: Moderate
Frequency: Constantly
Date First Experienced: 2022-11-17 03:11:00 (-07:00)
Date Last Experienced: 2022-12-18 19:12:00 (-07:00)

3 Likes
#2

Thanks for the report. I filed a ticket to our internal database.

3 Likes
#3

Real quick, do you have either of the selection improvements betas turned on? The one of the new highlighting (your video suggests no) or the one that makes explorer clicking smarter?

1 Like
#4

Yes, but this bug has persisted before and after those betas were enabled for me.

2 Likes
#5

and yea, still happens after disabling the betas

1 Like
#6

I started looking into this but I’m unfortunately unable to reproduce this :frowning:

Does this still happen to you?

1 Like
#7

Yeah, still happens unfortunately.

#8

Well, I’ve found now if you click outside of the viewport it releases the key.

it’s a better workaround than switching windows I suppose.

1 Like
#9

Checking in on this but I haven’t been able to reproduce this issue. Can you confirm if this is still an issue for you?

#10

Still an issue and now worse since, because the new studio camera update, I can’t move the camera after pressing alt.

I should note this is with both the new selection beta and camera beta enabled.

#11

Do you have any plugins installed? If yes could you try with all plugins disabled?

#12

after trying everything including deleting plugins, I managed to fix it by deep deleting Roblox off my system. idk what could have caused it except a weird combination of settings from previous updates.

#13

Thanks for the followup. Let us know if the problem returns.