We take seriously our commitment to have a reliable platform every time you use Roblox. We’ve learned a lot from the outage and are restructuring our systems and practices to safeguard against this in the future.
We know that Roblox being down impacted many of you. Given the exceptional circumstances, we have decided to estimate and provide revenues proportionate to what you may have lost during the outage. This estimation includes Robux earned from marketplace and in-experience transactions, and also Premium Payouts—which will get paid out via the normal payment channel & cadence.
If you or your group qualify, you or the group owner will receive an Inbox message in the next couple of days with more details. This is just one of the many steps we are taking to honor our “Respect the Community” value.