Package Version History returns 404 in Studio despite Creator Hub configuration page behaving normally

When attempting to access version history for a package I had just published in order to add version change notes, I found that the https://apis.roblox.com/user/cloud/v2/creator-store-products/PRODUCT_NAMESPACE_CREATOR_MARKETPLACE_ASSET-PRODUCT_TYPE_MODEL-{ASSETID} endpoint returns an HTTP 404 error (which is not printed to Studio’s ‘Output’ window) as visible in logs.

This does not appear to happen for other assets with shorter version histories; I have provided the full studio log in the attached private message.

System Information:

  • CPU: Intel(R) Core(TM) i5-10400 CPU @ 2.90GHz
  • Installed RAM: 64gb DDR4 @ 2666MHz (4x16gb)
  • GPU: NVIDIA GTX 1660 SUPER
  • OS: Windows 11 Home, version 23H2, OS build 22631.4169
  • DirectX Version: DirectX 12
  • Display: 1920 x 1080 (32 bit) (165Hz)

Roblox Studio Version:

  • Version 0.648.0.6480781 (64bit)(64bit)

Beta Features:

  • Assistant Preview
  • Avatar Auto-Setup Beta
  • Dragger QoL Improvements
  • EditableImage and EditableMesh
  • Face Capture
  • Gamepad Emulator
  • Import Queue
  • Improved Constraint Tool
  • Improved Mass Properties
  • Live Animation Creator
  • Multilayer Wrap Fix
  • New Studio Camera Controls
  • Preferred Text Size Setting
  • Scripts are Non-Strict By Default
  • Texture Generator
  • UIDragDetectors
  • Updated Roblox Controls
  • Video Uploads

A private message is associated with this bug report

This is just an acknowledgment announcement!

We’ve filed a ticket into our internal database for this issue, and will come back as soon as we have updates!

Thanks for flagging!

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