Paid Access bug

Once again, I took my game out of Paid Access yesterday and its free to play, but for some people it still appears that you have to pay for it. I can confirm because my sale’s history has Paid Access sales from today, and the games been free for almost 2 days.

@OP
Not sure, but it can be that the sales appear in your Sales tab since ROBLOX holds the money for ‘X’ hours and then gives it to you. This is to report any scams and actually getting your money back.

[quote] @OP
Not sure, but it can be that the sales appear in your Sales tab since ROBLOX holds the money for ‘X’ hours and then gives it to you. This is to report any scams and actually getting your money back. [/quote]

Nope, paid access sales show up on the transactions tab right away. Only you get 70% of the robux 3 days later.

If you can find out what devices/browsers they’re seeing this on it might help.
Also where they are buying the game from (profile vs game details and so on)

So I was talking to a member of RBXDev and he said my game was showing up as Paid Access still, he was using Google Chrome on a normal Laptop and he was purchasing it from the actual game page,

Can you link the game please.

Here you go, Link to Game

If you read the comments, there’s multiple people complaing that the game is either Paid Access or was free and then suddenly went back into Paid Access for them.

I’ve forwarded this to some devs.
Couldn’t repro the issue myself but perhaps they can do some tricks to see whats going on behind the scenes.

[quote] I’ve forwarded this to some devs.
Couldn’t repro the issue myself but perhaps they can do some tricks to see whats going on behind the scenes. [/quote]

not showing paid access for me, it appears to be free. Chrome, Windows 7.

btw, idk if you knew, but when you buy Paid Access, the play button doesn’t display until you refresh.

Sales History V V V

Yesterday, I was still selling Paid Access even tho the game has been free for almost 2 weeks now.

[quote] I’ve forwarded this to some devs.
Couldn’t repro the issue myself but perhaps they can do some tricks to see whats going on behind the scenes. [/quote]

not showing paid access for me, it appears to be free. Chrome, Windows 7.

btw, idk if you knew, but when you buy Paid Access, the play button doesn’t display until you refresh.[/quote]

What browser are you having that issue on?
Do you have any plugins?

When I buy with paid access it automatically refreshes the page.

[quote] [quote=“SquidCod” post=167080]I’ve forwarded this to some devs.
Couldn’t repro the issue myself but perhaps they can do some tricks to see whats going on behind the scenes. [/quote]

not showing paid access for me, it appears to be free. Chrome, Windows 7.

btw, idk if you knew, but when you buy Paid Access, the play button doesn’t display until you refresh.[/quote]

What browser are you having that issue on?
Do you have any plugins?

When I buy with paid access it automatically refreshes the page.[/quote]

Does the same for me. Safari 8.0.6 on OS X 10.10.3

Sold another game access today…The games been free for 2 weeks now.

[quote] [quote=“SquidCod” post=167080]I’ve forwarded this to some devs.
Couldn’t repro the issue myself but perhaps they can do some tricks to see whats going on behind the scenes. [/quote]

not showing paid access for me, it appears to be free. Chrome, Windows 7.

btw, idk if you knew, but when you buy Paid Access, the play button doesn’t display until you refresh.[/quote]

What browser are you having that issue on?
Do you have any plugins?

When I buy with paid access it automatically refreshes the page.[/quote]

Windows 7, Google Chrome, I do have plugins, but the only one that affects *.roblox.com is Merely’s ROBLOX Dev Plugin.

This bug is really hurting my playerbase. The game constantly glitches as Paid Access and Free for players, but It suppose to be Free To play.