Part of game invisible/disappeared in Studio?

Help and Feedback Building Support
#1

So recently,
My team and I had released a game known as Free Falling Simulator

Now after we had published this game to a new server for release yesterday we started to experience the following issue.
Half our levels becoming invisible only in studio.

Capture
Capture1600×821 767 KB

We are not able to edit these levels due to not being able to see them.
Not sure if this bug is occurring to anyone else.

Please let me know what you guys think and possible fixes to this situation as it is essential for us to fix this asap.

Thanks,
Axcerious

Axcerious#0836

4 Likes
#2

They’re meshes, right? If yes, have you tried reuploading them?

#3

These are not meshes, they are 100% Roblox Studio Parts.

1 Like
#4

Try recalling if you accidentally turned the archiving property of the models/folders to false, this made me go nuts when I was experimenting with it :smile:

1 Like
#5

No,
The game levels are still in-game.

So it’s purely a problem in studio it’s self.
This hasn’t happened before prior to yesterday.

2 Likes
#6

I am having the same issue, But with Unions… :confused:

1 Like
#7

Very different issue.

My problem is every part within a certain level is just disappearing in studio.
The entire game in studio is broken but works flawlessly in-game.

Were left with one option and that is to publish and test in the real game.
This is uncomfortable and frustrating.

1 Like
#8

If they are 100% Studio parts, I may not know the answer. I’ve solved how to fix this problem with meshes. Double check to make sure the transparency is set to 0. I may not have the possible solution, maybe try naturally playing around with this.

I understand that

And I hope this fixes. Sorry I cannot help you.

1 Like
#10

All good,
We are managing but this is very inconvenient,
and thanks so much for the helping as much as you can.

1 Like
#11

Can you make a repro and see if that is still is the issue?

1 Like
#12

Have you checked the FallenPartsDestroyHeight property, in case you positioned those models under the height?

If it’s a studio problem, is your Roblox Studio on the latest update? If it’s just invisible and you can still select the parts from Workspace, try do that and copy them to new game to test if the same problem still occurs.

1 Like
#13

We are re-uploading everything from our development place.

So we should have fixed the issue, but it was just very weird that everything in game was good but in studio it’s messed up.

Anyways we just released Beta and are averaging 450+ players so thanks for everyone help in fixing so we can supply updates faster!

1 Like