Particles emitted via ParticleEmitters are culled unless in front of a part in asset thumbnails

Bug Reports Website Bugs
#1

When using a ParticleEmitter in an asset thumbnail, the particles are culled unless in there is a part behind the particle.

For example, a part with half plastic backing, half no backing:
image

Uploaded it here:

For contrast, a more so properly rendered asset thumbnail (full plastic backing):
image

Repro steps:
1- Add a part with a ParticleEmitter to the workspace
2- Make the part invisible
3- Observe that the particles emitted through the ParticleEmitter are not rendered in the asset thumbnail.

Device Info:
User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36 OPR/100.0.0.0 (Edition std-1)
Platform Type: PC
Device Type: Computer

Expected behavior

Particles should be rendered in asset thumbnails regardless of whether or not there is a part behind them.

Page URL: Any asset where particles exist and do not have a part behind them (example, Model - Roblox)

#2

We’ve filed a ticket into our internal database for this issue, and will come back as soon as we have updates!

Thanks for flagging!

2 Likes
#3

Hey, any updates on this? I’m working on a game for which I need to make asset thumbnails, most of these items have particles which means I have to go through a pretty lengthy process to make the thumbnails appear properly.

1 Like