Payer cannot control the camera on mobile device after tap with 3 fingers at right side of the screen

[ovvlman]

Player lose ability to control camera after tapping with 3 fingers on the right side of the screen on mobile device.
This bug reproduce at Xiaomi Devices ONLY, as far as we know (Poco f1 и Poco x3). We cant reproduce it on Vivo V17, Sony Xperia XZ3, Samsung Galaxy Note 8.

We reproduce this bug at 🏀 Basketball Dunk Heroes 🏀 - Roblox at playground and match, and ⚽ Super Striker League - Roblox also.

Reproduction Steps:

1. Log in to the game on your mobile device
2. Tap with 3 fingers on the right side of the screen
3. Try to control the camera view

Repro Frequency: 100%

Expected behavior

Player do not lose ability to control camera after tapping with 3 fingers on the right side of the screen on mobile device.

[MetaVars]

Thanks for the report, we will investigate.

[RickleSandwich (PickleSandwich)]

Hi @ovvlman,
Could you try turning off the 3 finger screenshot function on your Xiaomi device and let me know if you can reproduce the issue or not.

[ovvlman]

Hi @RickleSandwich
Thanks for the answer. You are absolutely right - we cant reproduce this bug if 3 finger screenshot function is off on Xiaomi Device. Are you gonna close this bug, or you will fix this somehow later?

We also found a similar bug with another device - Galaxy Note 8.
Player cannot control the camera after 4 fingers tap (or hold the edge of the palm) at the right side of the screen. We can reproduce this problem when screenshot function is on or off. Do i need to create new bug for Galaxy Note 8 special?

We assume that this bug may occur on other devices, depending on the screenshot function. Do we need to create new bugs for device speacial?

[RickleSandwich (PickleSandwich)]

@ovvlman
Thanks for letting me know and testing on other devices! I will take a look internally to see if they have anything in common.

[RickleSandwich (PickleSandwich)]

@ovvlman
After investigation, we decided to not fix the bug on Xiaomi device since this is Xiaomi device & system setting specific. For the Galaxy Note 8, please file another bug since this is a separate issue.

Thank you!