Payer cannot control the camera on mobile device after tap with 4 fingers at right side of the screen on Galaxy Note 8

Player lose ability to control camera after tapping with 4 fingers on the right side of the screen on mobile device (Galaxy Note 8).
This problem also reproduce if player swipe with the edge of the palm.

Platform: Mobile
Reproduction Steps:

  1. Log in to the game on your mobile device (Galaxy Note 8)
  2. Tap with 4 fingers on the right side of the screen (or swipe with the edge of the palm)
  3. Try to control the camera view
    Repro Frequency: 100%
    Game: NBA Playgrounds: Basketball Hoops Arcade - Roblox , ⚽ Super Striker League - Roblox
1 Like

So sorry we missed this one! Found an assignee to take a look. We’ll update you here.

Is this still happening? We couldn’t repro.

After testing, we couldn’t reproduce the reported bug. Any additional information you can share would be beneficial to track down the root cause. Please feel free to re-open this thread at any time.