Page URL: https://www.roblox.com/upgrades/paymentmethods?ap=482
Date First Experienced: 2021-03-15 00:03:00 (-04:00)
Date Last Experienced:
User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
Platform Type: PC
Device Type: Computer
- Select “Get Premium” on the left navigation bar.
- Select any Premium membership and click subscribe now.
- Select payment type and click continue.
Error message “An error has occurred.” However, this message does not show when you select the option of Roblox gift card.
- Select “More” from navigation bar.
- Select Premium, choose membership, and click subscribe now.
- Click on green purchase button.
Error message “An error occurred during this purchase.”
Upon completing steps, the website should allow for the selected payment type to be used to make a purchase.
Error with selecting payment type for premium purchase. After selecting payment method and clicking continue, the websites gives an error message and will not continue with the purchase. The only payment method that can be selected is Roblox Gift Card. If you select another payment method and click continue it shows “An error has occurred”. It is unknown if this is an error on the user end or not.
This also was replicated on the IOS application.