[PC] Roblox client randomly closing after short playtime

Bug Reports Engine Bugs
#1

some players of this game have been coming to me saying their game randomly closes after a few minutes of playing.
game link: Steam & Steel - Roblox

This started happening last night AFAIK.

it just… closes. It doesn’t produce any .DMP logs, but I’ll attach their last .log files in a staff DM

Hardware and OS version are all over the place, but at the very least it’s only happening on windows.
laptops with 8gb of ram are fine, Towers with 32gb of ram are ‘crashing’

A private message is associated with this bug report

4 Likes
#2

I’ve updated the attached private message to include a few new logs. I’ve received several additional reports of this happening to various users.

2 Likes
#3

update 2:

I’ve gotten a lot more reports of this, and so far have only had it happen in my games that feature use of the teleport service.

in all cases I’m using TeleportService:TeleportToPrivateServer() as well

2 Likes
#4

Thanks for the report! Just to confirm, we are investigating this issue.

1 Like
#5

Hi, is this still an issue you are facing? Thanks!