"Permission could not be saved Some fields could not be saved. Please try again." message when trying to add audio permissions

Bug Reports Creator Hub (create.roblox.com) Bugs
#1

I am currently trying to grant permissions for this audio here: https://create.roblox.com/marketplace/asset/7378882930/Buy%3Fkeyword=&pageNumber=&pagePosition=

To this experience here: Super Skyward Towers - Roblox

When doing so, I experience this error:

image
image666Ă—661 47.6 KB

Note:
-The audio asset has passed moderation
-The audio asset is owned by the same group as the game

Device Info:
User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36
Platform Type: PC
Device Type: Computer

Page URL: https://create.roblox.com/dashboard/creations/experiences/2799591695/permissions

3 Likes
#2

Hi @Spathi, thanks for reporting this issue. To explain why you get this error: this is because this audio is not private - it’s public and can be downloaded/played/used by everyone. And your experience should be able to access this asset without the grant. The error is supposed to say that we don’t grant because asset is already public and we’ll work to improve this.

#3

Hello I am having the same problem but it is private

Roblox Audio Link

#4

OK, this might be different. I see this is your own Audio, so you should have access. The experience you are inserting into, can you edit it? It could be your personal, or you should have “Create and edit group experiences” in a group that owns the experience.

UPDATE: Actually, I think I know, what the problem is. @Ma7adi805 Could you please try again?

#5

Hello,
We had make some improvement on error messages given this kind of errors usually happens when people tried to “grant a PUBLIC asset permission” to an experience.

If there is any other assets you still see this issue, pls let us know. thanks!