Reproduction Steps
1. Join this game with a relatively slow internet connection. I was able to reproduce this fairly consistently with 30ms ping and 15mbps download speed. However, it does not occur with low ping and high download speed.
2. The error should popup within 10 seconds of loading into the game. It only occurs during the initial loading process before the character loads.
3. If character loads, error did not occur. Rejoin.
Expected Behavior
The game to continue loading normally as it does when joining with fast internet.
Actual Behavior
Player is kicked from the game with Error Code: 260. Out of bounds
error appears in Roblox log file.
Here’s what the Roblox log file says:
2022-12-06T23:08:06.125Z,7.125637,abec,6 [FLog::Error] Error: Error while processing packet.
2022-12-06T23:08:06.125Z,7.125637,abec,6 [FLog::Output] Error while processing packet: Out of bounds when reading 18546688 compressed bytes (packet id: 141, packet length: 302)
2022-12-06T23:08:06.125Z,7.125637,abec,7 [FLog::Network] Bad packet contents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
2022-12-06T23:08:07.429Z,8.429659,a490,6 [FLog::Output] OnDisconnect http req time:44.51ms
2022-12-06T23:08:07.430Z,8.430660,a490,7 [FLog::Network] Lost connection with reason : Error while receiving data, please reconnect
2022-12-06T23:08:07.436Z,8.436672,a490,7 [DFLog::MegaReplicatorLogDisconnectCleanUpLog] MRD cleanup WorkerCount available: 7, for MRD table size: 14426
2022-12-06T23:08:07.437Z,8.437674,a490,7 [FLog::Network] Time to disconnect replication data: 0.218500
2022-12-06T23:08:07.440Z,8.440680,a490,7 [FLog::Network] Sending disconnect with reason: 260
2022-12-06T23:08:07.440Z,8.440680,a490,7 [FLog::Network] Replicator destroyed: 2541F578
2022-12-06T23:08:07.525Z,8.525843,ce84,7 [FLog::Network] Connection lost
2022-12-06T23:08:07.525Z,8.525843,ce84,7 [FLog::Network] Connection lost: connectMode: Disconnect ASAP, timeMS:8526, connectionTime 2866
2022-12-06T23:08:07.525Z,8.525843,ce84,7 [FLog::Network] Connection lost: AckTimeout 0, IsOutgoingDataWaiting 0
2022-12-06T23:08:07.525Z,8.525843,ce84,7 [FLog::Network] Disconnection Notification. Reason: 260
There are many RemoteEvents
and RemoteFunctions
being fired. I believe they are in some form causing this, but we are using them for their intended use. There is very little information about this error making it impossible to debug on our end. Development and player experience has been severely hampered due to this. Any information on the error would be appreciated.
Workaround
Pressing the reconnect button on the error prompt.
Issue Area: Engine
Issue Type: Connectivity
Impact: High
Frequency: Often