This has been happening to my front page game too, Flee the Facility. The plays each hour and revenue charts are all normal with the normal daily patterns, but the concurrent players have been stuck at 32,634 for the past few days.
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I’m having the same thing! It’s getting really frustrating how the count is frozen… Will it ever get fixed?
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Thanks for the reports everyone, we are looking into this issue.
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It looks like flee the facility’s concurrent user numbers are updating again.
thanks.
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🎃 UPDATE 🦋 Ivix Universe - Roblox here’s one of my games that’s not updating player count numbers
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Our game has been stuck at 379 players for about a week.
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Looks like this issue is occuring once again. Player count is stuck at 1/8th the real amount.
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This is happening again. Player count has been stuck all day.
Game:
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Issue happening again. Player count has been stuck at 608 since about 2pm today CST
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Can confirm, been stuck on 383 since around 4pm EST
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Yup. Had this issue around 3-4 Months ago. Lost a lot of Players due to this bug. Happening again on Zombie Killing Simulator. Stuck at 265 Players. Been like this all day!
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It seems that the servers page is also experiencing this - these have not updated since yesterday, and these servers no longer exist and provoke an error when you attempt to join them. I’ve attempted to shut down all instances but to no avail.
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This is an old thread, but same here my player count is stuck at exactly 6,321 even though there’s way less than that right now.
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Same here, been stuck at 25 players. Not a big amount but still…
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All my games getting the same issue since yesterday as well. Shutting down does not fix.
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Yup, having the same issue right now
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Looks like Roblox has fixed it now, few games I’ve noticed that had this issue have all started to return normal player counts since around 5:30 PM UK time?
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This was resolved a few hours ago. Our teams are currently investigating long-term solutions to prevent this from happening again. Thank you for the report!
Please do bump this topic if this starts happening again in the future for many games at once.
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Having issues with my team’s Roblox game appearing on the Popular and Top Earning sort, our game ‘Airport Tycoon’ is usually displayed in the Top 100, now it’s non-existent in those sorts. Is this related?
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