Players are unable to purchase in game currency due to roblox error

Hello!

Our players are currently unable to purchase the maximum number of bucks we offer (10,000 bucks) without encountering an error message. I’ve attached a video that demonstrates the issue, as our development team believes this may originate on Roblox’s side. Are you able to investigate and get back to us quickly? Making purchases is extremely important for all of us, so the sooner we can get some resolution the better. Thank you!

Expected behavior

Players should be able to click the in-game currency button located in the upper right corner, select the 10,000 bucks option for purchase, and have their purchase processed successfully, making the currency immediately available to them.

Thank you for the report. We have assigned this to our team for further review.

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