A couple days ago I released a new, BETA version of one of my games, 2 Player Military Tycoon: RELOADED. So far everything has been going smoothly except a pretty big and fundamental problem, that did not happen in the game previously before I dropped this new update.
A lot of the players who play my game report an issue where they will disconnect from the game every 10-30 minutes.
I’m not sure if it’s something with my game or ROBLOX, because a lot of the players will try to rejoin the game after they get disconnected and just get more error messages.
It’s not even just a few users either, I held a poll in my discord server where the majority of participants said that they experience connectivity issues as well.
I really have no idea what the issue is, because the new update lowered client memory usage by a lot and also had a much better ping than the old version, yet this still happens. It’s pretty big issue because it’s affecting my game’s playtime, which has been going up after the update, and is for sure affecting revenues. The game will have dramatic increases and decreases in player count through the day as well too, and I think that’s definitely the connectivity issue in play.
What could be the issue? I use things like
RunService.HeartBeat instead of while loops in the game, and server sizes are 24 players, and the game is playable on all platforms.
Am I doing something wrong or is this something on ROBLOX’s end?