Hello, i cannot post in the Help- category but i have this issue where my limited item sold out in an experience, but i did not get my publishing advance of 20,000R$ nor the 20,790R$ from sales.
Here is my screenshot proofs:
all 300 copies had been sold out:
It may take up to a whole month to get your rebate. Sadly you just have to wait it out. If you still haven’t received it after a month then you may need to contact Roblox support.
Hello, thank you for letting me know:) but what i am concerned about right now is that there are no records of the sales transactions either, and i do not have any pending robux from sales at all.
This maybe a visible glitch on Roblox’s end. Keep an eye on your Robux and in the next 5-7 days you may notice your Robux go up though it won’t come up in transactions. after the 7 days if nothing happened then you may need to contact Roblox support.