Potential False AI Bans for "Chargebacks"

I know this isn’t the most ideal place to post this but it many users on X are screaming about being falsely banned by AI for “Chargeback” and claim they have never charged back and are wondering why their accounts are being banned for up to a year or terminated. It seems to be a moderation ban wave from AI but I can’t verify this is 100% false but it should be looked into by the Roblox team.

Examples From X (Twitter):



Please have this looked into, this isn’t the first time AI moderation has falsely banned lots of innocent people.

A private message is associated with this bug report

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In the last 24 hours, i have seen alot of reports of false bans including bans like:

I don’t know what happened but this seems to be a big issue happening. I personally wasn’t affected by this. The reason i didn’t make a bug report myself was because i didn’t get affected by this and i didn’t 100% know about the situation at the time

Not sure much can be done here if you don’t have affected usernames (as you’re not experiencing the issue yourself). Technically, you’re not supposed to be filing reports on behalf of others

Usernames are privated, only Roblox staff can read them. Also i’m sure they can have their team look into their AI ban waves as these are put in motion. Me providing a few usernames wouldn’t make a difference when they have potentially banned thousands of innocent people.

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I think I may know the case, maybe someone who had uploaded any type of clothing tried to raise the price way up and then refund or delete it off the app, making everyone who bought it to be punished because the ai thinks they are trying to commit fraud and get paid however many robux it was set to before it got deleted (which is a very bad move). Hopefully that gets fixed soon as it has been more than 24 hours that my main has been banned and tbh it’s really annoying as they even denied my appeal with proof that it wasn’t me :confused:

(which idk if the forum registers me as toast (my main), but I’m using my alt right now)

Victim here. Most of us folks (myself not yet, but potentially) got our appeals denied.

Like what macro91107r5 said, there might be a very critical issue with the AI moderation reports that triggers when victims buy an accessory or clothing that got its price quickly increased and deleted shortly after (may later get mass reported if recently bought many accessories/clothings that later deleted), which the AI assume that the victims are trying to fraud their robux.

In my prespective: this may be a prepared attack by a (or multiple) group(s) or a problem with Roblox’s banking system/AI moderation. I’m unsure, but considerable.

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