As you may be a little confused by the title of this post, allow me to explain!
On the site, for me it displays that I have premium, and that it will renew on the 25th. However, for others, it says I do not have it. Adding onto this, I am unable to do trades and buy premium items, despite paying for Premium. I am unsure as to whether or not I’ve earned 70% of income from my games as a result of this, either, which is a little worrying, to say the least!
I understand that this normally happens for a few minutes to a few hours when buying or renewing Premium, however, the fact that it has been four days and nothing has resolved yet is definitely not something I’ve personally experienced before.
As shown here, it says my subscription is active and will be renewed in a month from now.
However, as shown here, I have attempted to buy a Premium item yesterday and this was the outcome.
What happened is I was going through my PayPal, removing any automatic payments made just to make sure I knew what I was paying for each month, including Roblox. When my Premium expired from cancelling this renewal, I had bought another subscription, and this is essentially what occurred as a result.
Hopefully this can be cleared up soon!