Premium Payouts Data is not updating on the Developer Stats page

Reproduction Steps

Visit the Premium Payouts category of the Developer Stats page for any experience that has an active player base (should be earning regular premium payouts).

Expected Behavior

I expect to see data points for Premium Playtime Score and Premium Robux Earned up to the current date (or the day before).

Actual Behavior

No data for Premium Playtime Score or Earned Robux is displayed past July 7th, 2022. Attempting to view the time period from July 8th to the present (As of writing, July 14th), results in an empty display (no data points are shown for either metric).
This is despite the experience maintaining a steady user count and other metrics (such as those for Premium Visitors) still displaying correctly.

Issue Area: Roblox Website
Page URL: https://create.roblox.com/creations/experiences/{universeId}/stats
Impact: Moderate
Frequency: Constantly
Date First Experienced: 2022-07-08 00:07:00 (-07:00)
Date Last Experienced: 2022-07-14 00:07:00 (-07:00)

9 Likes

Same thing happened to me I’m not getting any pending robux from premium payout the past few days

It, unfortunately, happens to me a lot and is left un-updated ranging from several days to 2 weeks approx.

This is occurring for me as well. It still says “Projected Robux Earned” for the entirety of May and as of two days ago I stopped receiving premium payouts altogether despite my game growing and retaining it’s growth somewhat consistently.

2 Likes

Thanks for the report. Do you still encounter this issue ?

1 Like