Problem with importing models into Studio

Hey everyone! Was wondering if anyone else has been encountering this problem

Lately, I’ve been trying to import some meshes for a commission. However, I keep getting this error:

And this error:
image

My wi-fi is working perfectly fine and I am unsure of any sort of solution to this problem. I’ve tried restarting studio, but it doesn’t work.

Does anyone have any tips?

Try relaunching, or re-installing Roblox. Might be an issue with cache.

Otherwise, ig you need to take up the dreaded Roblox support, cause we have absolutely no control over internal stuff.

Hey! Thanks for the help, but I’ve already done this and it’s done nothing to help me. I had actually sent a Roblox Support ticket and had gotten 3 responses that fixed this problem. However, one of the pictures I uploaded to the gmail to “describe” my problem got botted and got me banned last friday. I’ve just been unbanned.

Sent 2 appeals to the appeals team, none read.

however, it seems that .fbx files specifically refuse to import
Anything that’s an FBX file cannot be imported.

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