What do you want to achieve?  Having ROBLOX allow me to let me set a new icon for a badge of mine…
 
What is the issue?  
 
What solutions have you tried so far?  Yes
 
 
This happens to every badge that I try to update the icons of. The width is 815  and so is the Height.
             
            
               
               
               
            
           
          
            
              
                BirdieI90  
                (Ping)
               
              
                  
                    September 17, 2022,  6:22am
                   
                   
              2 
               
             
            
              I think that happens when the description/name/Image name is moderated
example: kill -> ####, 1 -> #
maybe change it a bit
             
            
               
               
               
            
           
          
            
            
              There have been problems creating groups with the issue ‘unknown error’. Something must be down stopping people from creating things
             
            
               
               
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              This has been going on for weeks for me.
             
            
               
               
               
            
           
          
            
            
              I will try doing that, thanks.
Nope, changed the name completely and it does not seem to be the problem.
             
            
               
               
               
            
           
          
            
            
              Thats strange, unfortunately I dont know a fix. Roblox’s status seems to say everythings ok.  Maybe it is the ‘Kills’, though on my game I have Kills in a badge name*?
* 
 
             
            
               
               
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              As you can see from the message right above your latest one, I have tried that solution and it did not work.
             
            
               
               
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              Sorry I replied looking at the image you provided, and going back and forth to my browser, I didnt notice a reply.
             
            
               
               
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              It’s all good. I just wish there was a solution because I have a big update coming for my game lol.
             
            
               
               
               
            
           
          
            
              
                EOASTUDIO  
                (EOASTUDIO)
               
              
                  
                    September 17, 2022,  6:31am
                   
                   
              10 
               
             
            
              Maybe it’s the image that is containing the wires kill?
             
            
               
               
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              Tried using a png image and no luck.
             
            
               
               
               
            
           
          
            
              
                EOASTUDIO  
                (EOASTUDIO)
               
              
                  
                    September 17, 2022,  6:32am
                   
                   
              12 
               
             
            
              I mean the issue is maybe the kill word on the image
             
            
               
               
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              Would it be the american flag? Or the clouds? Moderation may think its a real place, or ‘personal information’  and deny it?
             
            
               
               
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                EOASTUDIO  
                (EOASTUDIO)
               
              
                  
                    September 17, 2022,  6:33am
                   
                   
              14 
               
             
            
              Also maybe try changing the description?
             
            
               
               
               
            
           
          
            
            
              All suddenly, it now works lol. I tried changing it one last time and ROBLOX is doing it now. Thank you for your time.
             
            
               
               
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              All suddenly, it now works lol. I tried changing it one last time and ROBLOX is doing it now. Thank you for your time
             
            
               
               
               
            
           
          
            
              
                EOASTUDIO  
                (EOASTUDIO)
               
              
                  
                    September 17, 2022,  6:37am
                   
                   
              17 
               
             
            
              Mark my message as solved so people know it is solved and needs no further attention
             
            
               
               
               
            
           
          
            
            
              I hate to break it to you, but your message did not solve my problem, I really appreciate you trying to help out.
             
            
               
               
               
            
           
          
            
              
                EOASTUDIO  
                (EOASTUDIO)
               
              
                  
                    September 17, 2022,  6:41am
                   
                   
              19 
               
             
            
              Oh, you said it worked? Charrrr
             
            
               
               
               
            
           
          
            
            
              No… lol. I was just telling you that none of your messages worked, if you looked at all the messages you sent me, it has nothing to do with the new image that I just changed my badge to…