Profile about change fails due to locked PIN, despite being unlocked

I am attempting to change my profile’s about text, but despite me having unlocked my PIN in the account settings, it keeps telling me that I have to unlock my PIN.


Process:

  • I unlock my pin in the settings, it displays the time remaining
  • I go to my profile and attempt to change my about text, it says “You cannot perform this action with a locked pin. Unlock your pin in the Account Settings page.”
  • Checking the PIN api at https://auth.roblox.com/v1/account/pin, it shows that my PIN is unlocked.

I’ve tried this multiple times now so this is no fluke.

Browser: Google Chrome Version 129.0.6668.101
Operating System: Windows 11 22H2 22621.4317

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Hey @EmK530

This issue should be fixed now!

Thank you for your patience!

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