I’ve noticed alot recently that when you go onto a users profile their friends sometimes don’t load. The only way i’ve found to fix this issue is to open DevTools and manually reset your cookie cache.
Web:
Chrome Version 135.0.7049.115 (Official Build) (64-bit)
Expected behavior
Friends should automatically load without issues of failing.
hello thank you for reporting this! we had some issues with friends awhile ago and made some fixes. can you let us know if you are still able to reproduce this?
This is no longer an issue, however when using the web version of Roblox i’ve noticed quite alot that the Inventory page on a players profile, and the group page sometimes fail to load just leaving a blank space. However the group issue seems to be fixed now the new page was released, its just the inventory I have issues with now.
I’m having a HUGE issue right now. No matter what I do I literally cannot access the groups page on Chrome.
Additionally searching for groups on the Roblox App just instantly takes me back to the home page or the Avatar Shop.
Also clicking the play button on the Website does nothing for me:
This is heavily effecting me creating games, and even just generally playing Roblox itself. I’ve had to use my Mobile Phone to do pretty much everything which just discourages me from even coming online to play Roblox and i’d rather play other games. If you can have this fixed asap I would really appreciate it!
Hi! Thank you for reporting. To confirm: friends on profiles are loading but group pages do not work for you? Please let us know if this is still an issue and we can let the owning team know
Yes friends load, but sometimes groups don’t load and the only way to fix it is to use incognito.
Hello @M_adpoint , are you still having issues loading the communities page? If so could you provide a screenshot of your Developer Tools->Network tab on the browser you’re experiencing them?
Hello @M_adpoint , just following up here, are you still experiencing issues loading the Communities page?
It still happens sometimes however it’s far less frequent now.
Thanks for the info, now even though you’re seen less frequent issues, can you clarify:
Yeah so basically i’ve noticed if I quickly go from different pages over and over the groups page sometimes just fails to load and gets rate limited. It takes around 5-10 minutes to fix itself. No other page seems to have this issue.
That is helpful information, thank you! Our team will investigate that scenario and get back to you!
Thank you, let me know if you need any further input from me.
Hi @M_adpoint , when the group page is not loading can you share which request are failing? You can get this on your network tab on your browser’s developer console. Thanks!
