Profiles don't load in Roblox application

Update 8/15/2025

The problem that also stemmed from 8/7/2025 has been fixed but the profiles still can’t load, This profile issue has been going on for 9 days now for me.

Update 8/7/2025

I ran into a new problem where the same thing happens when I try to access my account info on just the Roblox application, and also yet again, the same issue doesn’t occur to the other person i mentioned in the original post. I have also found out that this bug is now applying to almost every page in settings that is an end of a section, basically there are no more inside divisions to lead to other uis.
I also think this bug might be extending to other places I may not have checked, also refer to extra info in original post.

Original post 8/6/2025

This is a bug that only occurs in the app for me and it is pretty annoying, here is an example of this happening:


Also someone else I know said that they don’t get this bug but they are on mobile, im on PC, So I am not sure if that has anything to do with it. If I need to add more info to this please notify me.

OS: Windows 11
Graphics card: NVIDIA 4060

Also feel free to share your own experiences of this bug if you have it to add on to the context

Expected behavior

I should be able to load a profile on the Roblox application without having to use my internet browser and use the website version instead.

2 Likes

Hi LukeTheDust147! Thank you for reporting. We had some issues around Profiles around the time you reported yesterday - would you be able to confirm if this is still reproducible today?

1 Like

Yes, entirely @califunforall:


As you can most likely see, the date shown on my task bar is today 8/7/2025, this is still happening to me.

Edit: someone else I know that uses a iPad for Roblox doesn’t have the same issue as me

5 Likes

Ok, the issue has been fixed for me, this was fixed through the new and improved roblox application for windows, heres proof


You can see that it is the roblox window, now I can finally close this topic thank you roblox.

1 Like