Prompt Bulk Purchase Upsell UI's "close button" gets covered by the top-left Roblox Logo Button on some mobile

Bug Reports Roblox Application and Website Bugs
,
1

Description

It could be difficult to close this prompt with the X button at the top left.

ui_issue_1
ui_issue_12199×359 97.9 KB

Summary

image

Re-production Steps

You need to make a Bulk Purchase Prompt appear on a mobile device. Now, I am not sure what size it has to be but you can experiment around until the X is covered by the Roblox Button at the top left. I included the device name in the private message.

https://devforum.roblox.com/t/outfit-shopping-with-the-bulk-purchase-api/3062312

Expected Result

I can easily click the “X” button to close the prompt.

Actual Result

I can barely click the “X” button since it’s being covered by the Roblox Button at the top left. Luckily you can still close it if you tap at the bottom right location from the Roblox Logo Button.

A private message is associated with this bug report

2 Likes
3

It’s very annoying for some players on Mobile as most of them believe they have to close the app to get rid of it.

Screenshot_20250719_213300_Roblox
Screenshot_20250719_213300_Roblox2340×1080 219 KB

4

Still happening. Please can we get this fixed? It also doesn’t disappear after opening the menu like the normal purchase prompt does

5

I hope UI Less Mode has nothing to do with this.

It is in some kind of A/B that removes the UI at the top left.

thing is it doesn’t work on mobile, so maybe that’s not the fix though