Hi! I have seem to come across an issue with prompting purchases. I can prompt purchases while on mobile and PC but not with console. I am losing quite a bit of revenue and wish to find a fix.
I would say this is most likely a bug in ROBLOX. If you have an XBOX, try doing this on it.
If the issue persists after you’ve tried different solutions, I would recommend posting something in #platform-feedback:engine-bugs (or xbox bugs).