ProportionsNormal is not supported when a R6 avatar is imported/cloned in a Roblox game

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#1

Hey I’m Ryxku and I’m currently working on a game where I clone the avatar of the player in R15 and R6.
And there’s a very old bug which has never been fixed by Roblox.
Basically if the player is in R6 and has a hat using ProportionsNormal in AvatarScaleTypes, the game won’t import correctly the hat, it’ll be resized as if the AvatarScaleTypes was Classic instead of ProportionsNormal :
Even the official Generate Rig can’t import correctly :

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image739×547 48 KB

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image912×890 75.3 KB

As you can see, it did imported in ProportionsNormal but it didn’t really work!
But there’s one way to fix it! Duplicate the accessory and delete the first one :
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image818×687 159 KB

EDIT : It does not clone the avatar. It creates a new rig with the function :CreateHumanoidModelFromUserId()
Expected behavior

I expect to see ProportionsNormal working in R6 without duplicating the hat.

4 Likes
#2

This is just an acknowledgment announcement!

We’ve filed a ticket into our internal database for this issue and will start investigating, we will update you when we have further information.

Thanks for flagging!

1 Like
#3

Hey anything new? It’s a bit disturbing for the game I’m working because it doesn’t show correctly the avatar of the player on a NPC! ProportionsNormal acts like Classic in R6

#4

I wanted to add extra informations about this bug! When hats act like Classic, the size is 0.625 instead of 1.
And editing manually will give a different result of the hat because it’s slightly lower.
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