ProportionsNormal is not supported when a R6 avatar is imported/cloned in a Roblox game

[Ryxku]

Hey I’m Ryxku and I’m currently working on a game where I clone the avatar of the player in R15 and R6.
And there’s a very old bug which has never been fixed by Roblox.
Basically if the player is in R6 and has a hat using ProportionsNormal in AvatarScaleTypes, the game won’t import correctly the hat, it’ll be resized as if the AvatarScaleTypes was Classic instead of ProportionsNormal :
Even the official Generate Rig can’t import correctly :

As you can see, it did imported in ProportionsNormal but it didn’t really work!
But there’s one way to fix it! Duplicate the accessory and delete the first one :

EDIT : It does not clone the avatar. It creates a new rig with the function :CreateHumanoidModelFromUserId()
Expected behavior

I expect to see ProportionsNormal working in R6 without duplicating the hat.

[Focia19]

This is just an acknowledgment announcement!

We’ve filed a ticket into our internal database for this issue and will start investigating, we will update you when we have further information.

Thanks for flagging!

[Ryxku]

Hey anything new? It’s a bit disturbing for the game I’m working because it doesn’t show correctly the avatar of the player on a NPC! ProportionsNormal acts like Classic in R6

[Ryxku]

I wanted to add extra informations about this bug! When hats act like Classic, the size is 0.625 instead of 1.
And editing manually will give a different result of the hat because it’s slightly lower.

[mrxchu]

Hi! If this is still an issue, can you either provide more detailed repro steps or a repro file?

[Ryxku]

Hello! Yes it’s still an issue! Use this accessory to reproduce the issue !

R6: Normal Nooboon

[Ryxku]

Hello this is still an issue + it’s broken on the Roblox viewport too