Nix Cafe Public Handbook
General Information
Welcome
Salutations! Welcome to the official Public Handbook of Nix Cafe.
Nix Cafe is a group dedicated to providing original and efficient hospitality to all who make the decision to visit Nix’s splendid cafe. Standing loyally beside our motto, “Begin the day the correct way”, we provide refreshing beverages, pastries, and snacks for players to enjoy whilst meeting new players and mingling amongst friends. Nix was established in 2015, now owned by AustysEverything. Nix has a diligent staff team, made up of Low Ranks. Middle Ranks. High Ranks, and Senior High Ranks. We strive to provide the highest quality service towards consumers and visitors.
Often, many individuals have queries about Nix and how it functions. To cut down on any hassle, we have compiled a list of frequently asked questions and common answers.
How do I become a trainee?
→ In order to become a trainee, you must join the Nix Cafe group and head down to the Job Center! From that point, you will be asked to take a quiz in order to see if you are fit to be hired.
How do I rank up from 1 | Trainee Member to 2 | Junior Barista?
→ Simply attend a scheduled training session to rank up and become an official staff member!
How do I request an HR+ to come down to the café for assistance?
→ If you are in Nix’s Discord server (accessible through the group’s social links), you may ping a High Rank (11 | Staffing Officer+) to take care of a situation down at Nix’s main café. If you are not in Nix’s Discord, feel free to request a High Rank on our group wall.
How do I become a Middle Rank or High Rank?
→ One way to achieve the rank of 6 | Staff Assistant is to work your way up from a Low Rank or purchase the Staff Assistant gamepass. This also applies to getting promoted to a High-Ranked position. In addition, the Staffing department of Nix may choose to release Middle Rank or High Rank applications! The community is welcome to apply for a position if they meet the requirements.
I need to tell someone about an unfit staff member. Who should I contact?
→ If you have a report of a staff member behaving inadequately, be sure to forward it to a Corporate Assistant or above within the Staffing department!
Contact Information
The most efficient way to contact a Department is through the Nix Cafe Communications Server. The invite may be found in Social Links listed under the group description. Please note that you must be over the age of 13 to use Discord.
Development Department
The Development Department is responsible for efficient development of Nix Cafe. This includes updates, bug issues, and general improvements
- Owners
- Head Developer
Public Relations Department
The Public Relations Department is responsible for all external operations. This includes alliance formations, community events, and they are in charge of the QOTD.
- Head of Public Relations (6ylven)
- Deputy Head of Public Relations (rainingcats10)
- Public Relations Department Members (all Corporate Assistants of PR).
Staffing Department
The Staffing Department is responsible for all internal operations. This includes activity, staff consequence, and overall performance.
- Head of Staffing (FeIIFoYou)
- Deputy Head of Staffing (BitsTrigger)
- Staffing Department Officers (All Corporate Officers of Staffing).
- Staffing Department Assistants (All Corporate Assistants of Staffing).
Nix Community Rules
Please take note that these rules apply in-game and in the communications server. Any of these rules being broken will result in consequences for yourself based on the severity of your actions.
1. NSFW:
Any sort of NSFW and/or inappropriate actions Is prohibited, this includes all the Discord channels and voice chats. This includes actions such as cursing and bypassing our auto-moderation system.
2. Common Sense:
Please make sure to use common sense. Use the channels for their purposes and do not spam ping users in the communications server.
3. Advertising:
Nix’s Discord server is not a place where you should promote your own establishments/communities. This also includes messaging staff members and customers on the server.
4. Controversial Talk:
Please refrain from talking about topics that may be sensitive to others this may include politics, drugs, religion or conversations that require a trigger warning (TW: suicide, self harm, etc )
5. Disrespect:
Slandering and beginning to spread false rumors about Nix or any of the members in the community will result in an immediate ban/kick without any warnings issued.
6. Cursing and Bypassing:
Nix does not condone any cursing or bypassing the automoderation system within this discord server. Abbreviations such as “wtf”, “tf”, “stfu”, and others will be allowed as long as a moderation bot does not take action on it…
7. Following Discord ToS and ROBLOX TOS:
Please make sure to always follow the Terms of Service of both ROBLOX and Discord. This includes following all rules and guidelines listed on those terms.
Rank Descriptions
Customer
The role of a Customer here at Nix is self explanatory. With this rank, you are eligible to apply to become a Trainee at the Job Center (Job Center), or you may attend the Cafe and order from our amazing LRs.
Noted Customer
The role of a Noted Customer is where you can attend the Cafe or apply to become a Trainee at the Job Center. In order to obtain this rank, you must either be friends with the Owner, a business partner (allied representative), or have resigned from your position as a long term Corporate Assistant+.
1 | Trainee Member
The role of a Trainee is where you are able to attend training sessions and work behind the counters, and earn points by serving customers. As a Trainee, you are expected to follow the rules/guidelines of being a staff member here at Nix. Not following them will result in consequences for yourself.
2 | Junior Barista
The role of a Junior Barista is where you are eligible to attend training sessions to be promoted to the next rank. You are also able to work behind the counters, and earn points by serving customers. As a Junior Barista, you are expected to follow the rules/guidelines of being a staff member here at Nix. Not following them will result in consequences for yourself.
3 | Barista
The role of a Barista is where you are able to attend training sessions to be promoted to the next rank. You may also work behind the counters, and earn points by serving customers. As a Barista, you are expected to follow the rules/guidelines of being a staff member here at Nix. Not following them will result in consequences for yourself.
4| Head Barista
The role of a Head Barista is where you are able to attend training sessions in order to be promoted to the next rank. You can also work behind the counters, and earn points by serving customers. As a Head Barista, you are expected to follow the rules/guidelines of being a staff member here at Nix. Not following them will result in consequences for yourself.
5 | Professional
The role of a Professional is to work behind the counters, and earn points by serving customers. You will no longer be able to attend training as you are the highest Low Rank. At this point, you are eligible to get promoted to Staff Assistant by your overall performance and amount of points.
6 | Staff Assistant
As the first Medium Rank, the role of a Staff Assistant is to become a trainer at training sessions and attend cafe shifts. Staff Assistants must be professional, utilize grammar, and overall follow all of Nix’s guidelines at all times. Not doing so will result in consequences.
7 | Supervisor
Supervisors are the second Medium Rank, and they are expected to attend training sessions and shifts. This rank is responsible for maintaining professionalism, proper grammar usage, and overall following all of Nix’s guidelines. Not doing so will result in consequences.
8 | Assistant Manager
As the fifth Medium Rank, the role of an Assistant Manager is to become a trainer at training sessions and attend cafe shifts. Assistant Managers must be professional, utilize grammar, and overall follow all of Nix’s guidelines at all times. Not doing so will result in consequences.
9 | Manager
The role of a Manager is to attend training and attend the Cafe. They are the fourth Medium Rank which gives them the opportunity to become a Trainer at sessions. With this rank, you must be professional, utilize grammar, and overall follow all of Nix’s rules/guidelines at all times. Not doing so will result in consequences for yourself.
10 | General Manager
The role of a General Manager is to attend training and attend the Cafe. They are the last Medium Rank which gives them the opportunity to become a Trainer at sessions. With this rank, you must be professional, utilize grammar, and overall follow all of Nix’s rules/guidelines at all times. Not doing so will result in consequences for yourself.
11 | Chief Staffing Officer
The role of a Chief Staffing Officer is to attend training and moderate the Cafe. Their activity is mandatory as they have QUOTAS to complete. Not completing a QUOTA will result in a strike, following up with a termination if max strikes have been reached. Chief Staffing Officers are the first High Rank, which have the ability to Train, Co-Host, Host, and spectate sessions. With this rank, you must be professional, utilize grammar, and overall follow all of Nix’s rules/guidelines at all times. Not doing so will result in consequences for yourself (Discord is required).
12 | Chief Operations Officer:
The role of a Chief Operations Officer is to attend training and moderate the Cafe. Their activity is mandatory as they have QUOTAS to complete. Not completing a QUOTA will result in a strike, following up with a termination if max strikes have been reached. Chief Operations Officers are the second High Rank, which have the ability to Train, Co-Host, Host, and spectate sessions. With this rank, you must be professional, utilize grammar, and overall follow all of Nix’s rules/guidelines at all times. Not doing so will result in consequences for yourself (Discord is required).
13 | Chief Executive Officer:
The role of a Chief Executive Officer is to attend training and moderate the Cafe. Their activity is mandatory as they have QUOTAS to complete. Not completing a QUOTA will result in a strike, following up with a termination if max strikes have been reached. Chief Executive Officers are the third High Rank, which have the ability to Train, Co-Host, Host, and spectate sessions. With this rank, you must be professional, utilize grammar, and overall follow all of Nix’s rules/guidelines at all times. Not doing so will result in consequences for yourself (Discord is required).
14 | Corporate Intern
The role of a Corporate Intern is to attend training and moderate the Cafe. Their activity is mandatory as they have QUOTAS to complete. Not completing a QUOTA will result in a strike, following up with a termination if max strikes have been reached. Chief Executive Officers are the third High Rank, which have the ability to Train, Co-Host, Host, and spectate sessions. With this rank, you must be professional, utilize grammar, and overall follow all of Nix’s rules/guidelines at all times. Not doing so will result in consequences for yourself (Discord is required).
15 | Corporate Assistant:
The role of a Corporate Assistant is to attend training and moderate the Cafe. Their activity is mandatory as they have QUOTAS to complete. Not completing a QUOTA will result in a strike, following up with a termination if max strikes have been reached. Corporate Assistants are the last High Rank, which have the ability to Train, Co-Host, Host, and spectate sessions. Once you’ve obtained this rank, you will be put into a department (Staffing or Public Relations) which deals with different work within those departments. With this rank, you must be professional, utilize grammar, and overall follow all of Nix’s rules/guidelines at all times. Not doing so will result in consequences for yourself (Discord is required).
Developer:
The role of a Developer is to build or script the games. Developers aren’t required to be active within the game or Discord, but must obtain activity within game updates or things needed to be fixed. They are the first Senior High Rank. With this rank, they must follow all of Nix’s rules/guidelines at all times. Not doing so will result in consequences for yourself (Discord is required).
Corporate Officer:
The role of a Corporate Officer is to be active within their departments. Their activity isn’t required in-game, but to make sure Corporate Assistant+ are doing well within their departments (it depends which department they are in). Corporate Officers are the second Senior High Rank, which gives them the ability to Train, Co-Host, Host, and spectate at sessions. With this rank, you must be professional, utilize grammar, and overall follow all of Nix’s rules/guidelines at all times. Not doing so will result in consequences for yourself (Discord is required).
Corporate Director:
The role of a Corporate Director is to be active within their departments. Corporate Directors are either the Head or Deputy of a department (Staffing or Public Relations). They are the third Senior High Rank and are a part of the Leadership Team as they are leading their departments. Their rank gives them the ability to Train, Co-Host, Host, and spectate at sessions. With this rank, you must be professional, utilize grammar, and overall follow all of Nix’s rules/guidelines at all times. Not doing so will result in consequences for yourself (Discord is required).
Project Overseer and Board of Trustees:
The role of the Project Overseer and Board of Trustees is to assist the Owners in managing the group. They will help take part in growing the group overall and add adjustments if needed. This rank is a part of the Leadership Team as they are taking part in leading the group They can also Lead a department (Staffing or Public Relations).
Owner:
The role of a Chairwoman/Chairman is to manage the whole group. They are responsible for the growth, reputation, and overall performance of the group itself. This rank is a part of the Leadership Team as they are managing the whole group and own it.
Sessions & Shifts
Sessions and shifts are what keeps our community well active and maintained! During a shift, an HR+ will announce in #shifts in our discord server, including the link to our game. Whilst in a shift, we have many members of all ranks join our game, and allow for newcomers to be greeted by our staff and order some food. However, training is only for our staff members. Training sessions are posted 20-30 minutes prior to the session starting. You do not have to join right away, however make sure you come at least 5 minutes before the actual starting time to make sure you make it before we slock. Whilst the training is happening you will learn some information about how to be a good staff member, and you have some questions asked to you, practice your food making, and learn how to handle situations. The training schedule will be posted below, however please understand that not every time will be hosted everyday because we do not always have available staff.
Training Times:
12:00 AM EST/ 5 PM GMT
2:00 AM EST/ 7 AM GMT
4:00 AM EST / 9 AM GMT
6:00 AM EST / 11 AM GMT
8:00 AM EST / 1 PM GMT
10:00 AM EST/ 3 PM GMT
12:00 PM EST/ 5 PM GMT
2:00 PM EST/ 7 PM GMT
4:00 PM EST/ 9 PM GMT
6:00 PM EST/ 11 PM GMT
8:00 PM EST/ 1 AM GMT
10:00 PM EST/ 3 AM GMT
Cafe Link:
Training Center Link:
Blacklisted Communities
A Blacklisted Community is a group that Nix Cafe generally tries to avoid due to personal controversy between the groups. Considering this, admins at any blacklisted communities will not be able to become admins at Nix Cafe.
Current Blacklisted Groups
- Starblox Cafe
- Frozone
- Tiny Trampoline Park
- ANY group owned by the owner of Starblox Cafe.