Publishing experience fails

Bug Reports Studio Bugs
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#1

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Expected behavior

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4 Likes
#2

Has been happening to me for a while too

1 Like
#3

Same here, its only happening to me with one game and has been happening for over a week now. Trying to work on local files isn’t helpful, so I would love for this to be fixed

1 Like
#4

Hi, We are actively looking into this issue. We are looking for more information on the circumstances.

For any one that is running into this issue, could you please DM me the following details ? It will help us debug this issue further.

  • Is the error persistent or does it go away ?
  • What is your internet upload speed ?
  • PlaceId.
  • Place file size.
  • Studio logs when the error happens.
2 Likes
#5

Hi,
I’ve been having this consistently for months on larger places when trying to save, its very persistent and only seems to be overcome if I close down everything else that is using wifi and even then it sometimes persists. My internet upload speed is pretty slow like 1-2mb per sec. Really hope you can fix this issue as this forces me to use team create which as you can imagine on slow wifi is not ideal either.
ID: 17743144783 - 9.19mb as RBXL
Logs:
22:19:23.744 Massalia save failed. - Studio
22:19:23.744 Internal server error. - Studio

#6

Is there any update on this? I am still experiencing this issue. Having to work on local files is really annoying (only way I can do stuff because of this issue)

#7

Thank you for bringing this issue up. We have fixed our messaging and are making active improvements on the save flow. Let us know if you have anymore issues.

#8

I am still having issues. My game is about 150MB. Considering games are getting more detailed I think the max file size should be increased

#9

I am going to bump this post again. I am continually having publishing issues due to “file size” and continue to receive no support from any staff members. This is affecting my games development in a huge way. Any games that I have this issue occur on have also begun crashing after about 5 minutes of being open in studio. If I could actually get some support on this issue that would be greatly appreciated.