Purchase Failed when attempting to purchase a Gamepass

Help and Feedback Scripting Support
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#1

I’m trying to make an in-game shop GUI which let’s the user purchase gamepasses. However everytime I click on the “purchase” button to get the purchase prompt for the gamepass, I get this image.

(Image)

image
image808×443 120 KB

I have all of the gamepasses set to “active”

(Links to gamepasses on Website)

Pass 1: VIP - Roblox
Pass 2: Speed Coil - Roblox
Pass 3: Gravity Coil - Roblox
Pass 4: Fusion Coil - Roblox

.

And here's an example of the code within the button 
script.Parent.MouseButton1Down:Connect(function()
	local marketPlaceService = game:GetService("MarketplaceService")
	marketPlaceService:PromptProductPurchase(game.Players.LocalPlayer, 265701706)
	
	local Click = Instance.new ("Sound")
	Click.Parent = script
	Click.SoundId = 421058925
	Click:Play()
	wait(1)
	Click:Destroy()
end)

local button = script.Parent
local originalSize = button.Size

local originalPosition = button.Position

local scaleFactor = 1.05

local function onMouseEnter()
	local newOffsetX = originalPosition.X.Offset - (originalSize.X.Offset * (scaleFactor - 1) / 2)
	local newOffsetY = originalPosition.Y.Offset - (originalSize.Y.Offset * (scaleFactor - 1) / 2)

	button.Size = UDim2.new(originalSize.X.Scale * scaleFactor, originalSize.X.Offset * scaleFactor, originalSize.Y.Scale * scaleFactor, originalSize.Y.Offset * scaleFactor)

	button.Position = UDim2.new(originalPosition.X.Scale, newOffsetX, originalPosition.Y.Scale, newOffsetY)
end

local function onMouseLeave()
	button.Size = UDim2.new(originalSize.X.Scale, 0, originalSize.Y.Scale, 0)
	button.Position = UDim2.new(originalPosition.X.Scale, 0, originalPosition.Y.Scale, 0)
end

button.MouseEnter:Connect(onMouseEnter)
button.MouseLeave:Connect(onMouseLeave)

What can I do to make it so the passes get prompted when the player clicks the prompt prompter?

#2

If this is in Roblox studio, I’m pretty sure you can’t make purchases from Studio… so try testing in-game. Also, make sure the game settings allow third-party purchases

2 Likes
#3

I turned on the third-party purchases and tested it in studio: Didn’t work

I also tested it in game and I got the same prompt

#4

did you get any errors in the console?

1 Like
#5

You cant prompt purchases from the client, you need to use a remote event to prompt it from the server

1 Like
#6

I made a script which prompts the purchase from a part (using a server script) and it gives the same popup

This is (one of) the server scripts 
local part = script.Parent
local productId = 265700950

local function onTouch(hit)
	local character = hit.Parent
	local player = game.Players:GetPlayerFromCharacter(character)

	if player then
		game:GetService("MarketplaceService"):PromptPurchase(player, productId)
	end
end

part.Touched:Connect(onTouch)

It also lets me prompt product purchases from the GUI (local script) for the client

#7

The console gave no errors related to the gamepass

#8

Roblox allows you to purchase things in Studio, benefit being that it does not charge you for any purchase made there for convenience and testing.

1 Like