After our experience was moderated and taken down today and then restored, ( https://www.roblox.com/games/185655149/Welcome-to-Bloxburg ) we are having issues with developer products purchases failing, and our in-experience store is now not functioing as intended. Our two developer product currency pages (Buy Money + Buy Blockbux - Blue Circles) are unreachable, and then our store is showing a currency page that is intended to be hidden due to products currently off-sale. (Red Circle)
Upon checking the server console logs, it appears there are a lot of GetAssetInfo: GetProductInfo failed MarketplaceService:getProductInfo() failed because HTTP 400 (Bad request) errors. Attached via DM.
During ongoing correspondence with DevRel related to moderation takedown + affected aspects of experience, it was an ask to open this bug report.
Expected behavior
We expect our store to have existing function as before moderation takedown, though unsure if related to takedown or larger platform issue at this time, and for products to complete purchase flow.
Additionally, upon looking at details of developer products in Creator Hub, there are warnings of the icon/thumbnail images failing to load.
A private message is associated with this bug report