R6 limbs/torso mesh not loading on Humanoid

Sometimes, rarely, an R6 character will load without the proper limbs and torso mesh, causing legacy shirts and pants to not load onto the character, and making the character appear naked with no bevels. This seems to happen more often when loading a custom character appearance over just loading the player’s website avatar. It’s very hard to nail down any sort of cause. I am under the impression that the mesh used for limbs and the torso of an R6 character are part of the Roblox local files, similar to the SpawnLocation texture. I’m very certain this has been reported before many times, and I’m not sure if it even can be solved. I understand shirts/pants failing to load sometimes because I know Roblox has to stream assets to players, and I don’t know if this is a similar case. I was told to open this bug report so the issue could be more easily tracked. This happens often enough to necessitate putting it into my community’s bug report form so players don’t take up our time with something we can’t fix.

Here’s an example of it happening in my game:
image

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“no bevels”

probably in your game files you didn’t add bevels to your character, it’s likely a custom made rig or from the game scripts

but quick question, did any of your game assets load correctly? if it did, it could’ve been a roblox problem or happens if the roblox client didn’t catch most of the assets (can happen if you have bad wifi or gpu)

This is just an acknowledgment announcement!

We’ve filed a ticket into our internal database for this issue, and will come back as soon as we have updates!

Thanks for flagging!

Hi! What game is this? Could you possibly add some more detailed repro steps?

Guts & Blackpowder. It just happens sometimes when an R6 character is loaded. That’s really all I can say for reproduction, sorry.