Random Windows Clean Boot or Other errors

Bug Reports Roblox Application and Website Bugs
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#1

Occasionally when I try to join a Roblox experience, it will crash and tell me to Perform a Windows clean boot via Windows Explorer. I performed the Windows clean boot and it temporarily resolved my issue. However, quite recently the problem has restarted and I am experiencing the issues again. Sometimes it will kick me and tell me that my account is on another device. However when I check my security, it is connected nowhere else, other than my own place. I do not know why it continues to occur. I will add photos when I get them. I am using Windows 11 24H2. An add on to this is sometimes it will just not launch at all. Causing me to have to click the play button again to launch it. I use Chrome 131.

Expected behavior

I don’t think you should sometimes be kicked when you join occasionally.

7 Likes
"Roblox Crashed, Try performing a Clean Boot"
#2

try reinstalling roblox, usually fixes strange issues

2 Likes
#3

Im having the same issue!!!

2 Likes
#4

It did not work. I continue to experience the issues

3 Likes
#5

I’m experiencing this issue on two separate devices. One desktop, the other laptop, both windows 11.

#6

I infrequently get the “Roblox Crashed. Try performing a Windows Clean Boot” message when I close Roblox, (using Bloxstrap to force Roblox to completely close when I alt-F4).

For my case this is caused by a read access violation (Roblox trying to read memory that it doesn’t own):
image

I just ignore it, nothing special happens, but it is rather annoying.

(I’m on Windows 10 22H2)

#7

Stopped happening for some reason. I did nothing

#8

This is still happening for me about 50% of the time. It’s really annoying and it happens only if I start a game outside of the app

2 Likes
#9

It only happens to me when I start with browser using chrome 131. I’ll get rid of the solution as it still occurs to others.

#10

Thanks for the report! We’ll investigate and follow up with updates.

1 Like