Hey there!
@sloss2003 addressed your statement. I will also add onto this, in addition to what he has already said. ReAdmin unfortunately halted operations in 2022 due to the limited assets and less feasibility under Bloxlink; and, that has no negative connotation towards the staff at Bloxlink. This was the only occurrence for us closing our doors. In 2023, sloss and I communicated for a few weeks before resuming operations at ReAdmin, independently. Soon after that, we separated from Bloxlink and set sail with new branding in mind. Aside from those events, ReAdmin doesn’t shutdown often; in fact, that’s not even in view for us now.
I will make public statements to your second point, but I would like to hear more from you about the “suspicious maintenance periods”. Please communicate with us through our support community on Discord. Our downtime duration has been little to none. That hasn’t been reflected recently because Roblox has removed our models from the Creator Store - twice - in automated processes. Sloss and I are actively communicating with Roblox internally to find answers so we can prevent those instances from reoccurring again. Per the concerns raised in stability, our platform is stable, and we work together daily to assure nothing less than 100% reliability. In short, we invest all of our efforts to put reliability first, and that will not change.
To your final claims, we are very transparent with downtime and about the possibility of data loss (which has not happened). Our only missed opportunity was reverting to a primarily paid service, which is also something we discussed internally and we agreed that we could have done that differently. Our intentions were made clear, our reasons were put out there, and the hopes were high. I strongly believe, that we are much more transparent compared to our competitors and that is something that won’t change either. In our exclusive communities, we even open to feedback while providing first hand experience with developmental features. That’s our dedication for transparency and reliable service.
Finally, ReAdmin is NOT going anywhere - that is a fact. ReAdmin became independent in 2023, we became a business, domiciled in the United States, to form an LLC. We decided to get serious. We planned to be scalable while also ensuring reliability, trust and innovative goals from the start. I am happy to also inform you that we are high above our POA for financial growth here at ReAdmin. Our retained subscriber count continues to rise while we invite new communities from all genres. With that said, we are taking feedback from all sorts. We have built such a strong development scope now that we are making sure it is done right. We have the resources, we have the talent, and we have the most wonderful community by our side.
Wear your seatbelt, because it’s going to be a ride for us all and we cannot wait to see what our innovations can do for all our customers. We hope to earn your business again soon, do not hesitate to reach out to us through our support channels, I’d love to hear more from you.
Very Respectfully,
Arcane_Dev - Product Manager at ReAdmin
